Report a problem on a road or pavement
Call our 24-hour highways line
to report hazards, obstructions and dangerous situations which could cause injury or damage
Please ensure you field enquiries through our online forms where possible. Our customer service system automatically generates a unique reference number and allocates your enquiry to the correct team. By avoiding phone calls and emails, you help us reduce administration costs which we can redirect in to providing essential front line highways services.
Track an existing problem
You can check the status of a road or pavement problem that you previously reported. You'll need the 7 digit reference.