Highway emergencies

!If there is a genuine emergency and life is in immediate danger, call 999 for the emergency services.

An emergency on the highway is something that will cause, or has already caused, injury to a person or damage to a property and must be attended to without delay. Such issues include:

• damage to street furniture caused by an accident or collision
• obstructions, debris or hazards on the highway which could cause an incident
• significant flooding of the highway
• oil or fuel spillages significant enough to cause a hazard
• signal failure at junctions, crossings and roadworks sites

You can contact us 24 hours a day

Please help us by being as detailed as possible about the location and nature of the incident you are calling about, use points of reference and road names so we can log and locate the issue quicker.

During severe weather events or at other busy times, you may have to hold the line for a short time to speak to an operator.

Incidents will be dealt with in priority order and will only be remedied when the situation becomes safe enough for engineers to attend to.