Please ensure you field enquiries through our online forms where possible. Our customer service system automatically generates a unique reference number and allocates your enquiry to the correct team. By avoiding phone calls and emails, you help us reduce administration costs which we can redirect in to providing essential front line highways services.
- Report a problem on the A31, A303 and A35 west of Bere Regis trunk roads to Highways England.
- Report a problem in Bournemouth, Christchurch and Poole to BCP Council.
Track an existing problem
You can check the status of a road or pavement problem that you previously reported. You'll need the 7 digit reference.