Complaints to Dorset Council
How to make a complaint
Make a complaint
You can make a complaint using our online form.
Or you can write to us
Business Reply Licence number RRYH-AGJZ-TRGG
Or by phone
There are separate complaint procedures for some services:
What happens to complaints?
Your complaint will be passed to the complaints team who wherever possible will try to resolve your complaint for you. You will receive an acknowledgement within 3 working days.
Your complaint will be considered by the appropriate procedure and a response sent to you within the relevant timescale.
If you remain unhappy after your complaint has been considered by the council you can ask the Local Government Ombudsman to examine your complaint.