The ticket prefix must start with DV.

Pay a parking fine

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Pay over the phone

You can also pay a parking fine using our automated payment line. Call: 0300 7900 545.

Credit/debit card payments may be made 24 hours a day, 7 days a week. Please have your card and the Penalty Charge Notice number (DV...) ready when you call.

What happens if you don't pay your parking fine.

Challenge a parking fine

The challenge must be sent within 14 working days of you receiving the fine.

Challenge a parking fine

If you cannot submit your PCN challenge online, send it in writing to:

PO Box 7736

If you challenge a fine within 14 days and your challenge gets rejected, we will re-offer the 14 day discount.

The PATROL website has information on the next steps you can take and the correct place to make contact if you've received a parking ticket, including:

  • civil parking enforcement
  • the issuing of Penalty Charge Notices (PCN)
  • the appeals process
  • the recovery of unpaid penalty charges

Find out about appealing to the independent adjudicator on the Traffic Penalty Tribunal's website.

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