Homelessness and housing advice

Warning
The housing service is unavailable on Friday 13 December 2024 from 3pm. Customer services can take your details and we will get in touch on Monday 16 December 2024. In an emergency situation you can still contact our out of hours line.

Get help if you are homeless or could lose your home

How to apply for help if you are homeless or at risk of homelessness.

Emergency and out of hours help if you have nowhere to stay

If you become homeless when we are closed, call our out of hours service.

Advice for young people facing homelessness

Advice and support for young people who are unable to stay at home or are being forced to leave.

What to do if your landlord has served you with notice

See our information and advice if your landlord has served you notice.

Looking for suitable housing

Advice on searching for your own housing and things you need to consider.

Homeless because of domestic abuse

How we can help if you are facing homelessness because of domestic abuse.

Housing help for veterans

Get advice and support if you are leaving or have left service accommodation.

Housing help for people leaving care

Advice to help you find somewhere to live after leaving care and information about the support and benefits you can get.

Get help with your mortgage

Advice for homeowners struggling with mortgage payments in light of cost of living and interest rate rises.

Problems paying your rent

What to do if you are struggling to pay your rent and information about benefits you could claim.

Rough sleeping

Help if you are sleeping rough, or if you are concerned about someone who is.

Public authorities: duty to refer

If you represent a public authority, refer someone to us if you think they may be homeless or at risk of becoming homeless.

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