Issues with our online forms
We are experiencing issues with some of our online forms. We are working quickly to get this fixed, if you have an urgent enquiry please contact us. Sorry for any inconvenience.
Sign in to your childcare account to apply for, reconfirm or manage your 30 hours free childcare and/or Tax-Free Childcare.
Follow these steps to sign in to your account:
Follow these steps to find your eligibility code for 30 hours free childcare:
*Some parents have a temporary code starting with '11'. You will have received this on the phone and in a letter from HMRC.
Follow these steps to find your unique payment reference number:
You'll also find your welcome pack under 'secure messages'. This has information about how to make payments into and out of your childcare account.
If you're still struggling to get into your account, contact the HMRC Childcare Service helpline: