Apply for a garden waste collection service

You can apply online for a garden waste collection service. Before you start, make sure you have the information you'll need to apply.

You should read:

How the service works and prices

You will need the following to complete the application:

  • your postcode and address
  • the number of garden waste bins you want
  • whether you have any unused garden waste bins at your property
  • your name, email address and phone number
  • a payment method (Direct Debit, Google Pay, Apple Pay, or a credit/debit card)

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Manage your garden waste collection subscription


Choose an option to renew, cancel or update your subscription, including requesting additional bins:

Renew your garden waste collection subscription

Use this form to:

  • renew your garden waste subscription
  • check whether your subscription is due for renewal

When you select your address, we'll tell you if your subscription is due for renewal and guide you through the next steps.

 

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Update your details

Use this form to:

  • update your garden waste subscription details
  • change the address linked to your subscription
  • add additional garden waste containers

Enter your postcode and address to find your subscription and make changes.

 

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Cancel your garden waste collection subscription

Use this form to cancel all or part of your existing garden waste subscription

You will need:

  • your postcode and address
  • your contact details

Refunds are not usually available when you cancel a garden waste subscription.

You may be entitled to a full or partial refund if you cancel within 14 days of subscribing, or in exceptional circumstances.

 

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