Please note that current cold temperatures may result in waste becoming frozen overnight, preventing our crews from fully emptying bins without damaging them and/or completing rounds on time.
In the event of severe cold weather, please keep your bins in a warmer/less cold place (e.g. shed or garage) until the morning of collection if possible. If your bin hasn’t been fully emptied due to frozen contents, please keep hold of your waste until your next collection or take it to a household recycling centre.
Thank you for your patience and understanding.