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Dorset Council road and transport emergencies

If there is an active emergency and life is in immediate danger, dial 999 for the emergency services.

Dorset Council will take calls relating to urgent issues during office hours Monday to Friday, except public holidays.

If you are calling between 5.30pm and 8.30am Monday to Friday, over a weekend or public holiday,  please follow the prompts to be transferred to our out-of-hours call handlers.

Reports will be raised with the duty highways engineer.

Be as detailed as possible about the location of the incident you are calling about, use points of reference and road names as this will help speed up the process of recording your enquiry and means the problem can be located quicker.

During severe weather events, you may have to hold the line for an operator. Incidents will be dealt with in priority order and only when it is safe to do so.

Minor reports and all general enquiries

If your enquiry is not of an urgent nature, please use our online form.

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