Police
The police exist to protect the public, their rights, and the law. If guests are the victims of a crime, see a crime happening, or need general assistance, the police are there to help.
999 is the number to call in an emergency, for example if you are the victim of an assault or see a crime taking place. When they call, they must say they need ‘police’, as this is also the number to call an ambulance or if there is a fire
101 is the number to call for less urgent situations for example:
- if your property has been damaged
- to give police information about a crime
- any general enquiries
If you are not satisfied with the service you have received from the police, complain directly to the:
- police unit
- office in question
- Independent Office for Police Conduct
Racism is unacceptable in the UK. You should not be treated any differently because of your race when applying for a job, looking for somewhere to live, using the National Health Service (NHS) or just buying something in a shop. If you or someone you know is the victim of racism do tell the police about it.
Fire
If you need to report a fire you should call 999.