Part 1: background information
- this Equality Impact Assessment (EqIA) is about changing, updating or a revision of a service
- this EqIA is both internal and external
The name of the policy, strategy, project or service being assessed
Dorset SENDIASS – Special Educational Needs and Disabilities Information, Advice and Support Service
What the policy, strategy, project or service is designed to do
Aims:
- get an organisation in place to provide Dorset SENDIASS service - information, advice and support to parent carers of children and young people with SEND (Special Educational Needs and Disabilities), and the children/young people themselves
- develop SENDIASS service towards the operational plan, meeting the requirements of Dorset Council and the National Children’s Bureau
Purpose:
- ensure compliance with a statutory duty to provide information, advice and support to children and young people with SEND (0-25 years) and their parents/carers,
- to minimise number of education tribunals
- impartial service arms-length from Dorset Council
Intended outcomes:
- increased access to and take up of SENDIASS offer across Dorset
- increase in mediation supported by SENDIASS
- decrease in tribunals
Background or context to the proposal
Access to Information, Advice and Support services is a statutory requirement and should be available and accessible for Dorset children, young people and young adults (0 to 25 years) with Special Educational Needs, their parents and carers.
As a result of the changes in the law - Children and Families Act 2014 - the requirements on the Local Authority and Clinical Commissioning Group (CCG) to provide information, advice and support in relation to SEND have increased.
A National Information, Advice and Support Programme (IASP) has been put in place to support SENDIASS services to meet the statutory requirements and the new Minimum Standards. The IASP is funded by the Department for Education (DfE) and administered by the National Children’s Bureau (NCB).
Dorset SENDIASS completed a comprehensive self-review in September 2018, from this a two-year SENDIASS Operational Plan was agreed and forms part of the IASP contract between Dorset Council and the NCB.
The operational plan addresses 3 strategic objectives:
- objective 1 developing a children and young people’s service
- objective 2 establishing joint commissioning by Health, Education and Social Care based on service users’ needs and priorities
- objective 3 developing a service model that is fully arms-length and managed by a SENDIASS Line Manager that has no other local authority role
A business case was developed October 2019 which was shared with Children’s Senior Leadership Team (CSLT) who directed for the Dorset SENDIASS to be externally commissioned to ensure that Dorset Council is fully meeting its statutory duties of the minimum standards. An updated version of the Business Case was considered by CSLT in July 2020 and the scope of the new service has been widened to include a service for children and young people.
This will affect both current employees and residents, communities and partners because the service is for external residents and will be an externally commissioned provider.
There was a market engagement event which took place on 11th February 2020 and there are a number of interested and suitable potential service providers for this tender.
There is a SENDIASS steering group which is part of the management structure that oversees the development and performance of the service. This includes representatives from service user groups and key stakeholders from education, social care and health. They have been consulted and updated regularly about this work and will continue to be.
Part 2: gathering information
Sources of data, information, evidence and research used to inform about the people the proposal will have an impact on
We have used multiple sources of data, information and evidence including:
- compliance with quality standards - IASS Network Minimum Standards
- service delivery statistics
- service user feedback
- SENDIASS Steering Group
- reviewing past independent support provided by Rose Road
- review of other Local Authority external commissioning
- comparison with statistical neighbours
- census data
- internal SEND data
- email discussion with Practice & Policy manager at National Children’s Bureau (NCB) recommending a long contract (5 years)
- market engagement with prospective providers undertaken in February 2020
What did this data, information, evidence and research tell you?
- there is a statutory obligation to deliver information, advice and support to children and young people with SEND and their parents and carers.
- there must be an equivalent service for children and young people.
- there is a case for change due to changes in law (2014) and new minimum standards (2018).
- there needs to be more availability of SENDIASS officer time and consistently accessible from all parts of Dorset Council area.
- SENDIASS needs to be more clearly advertised and signposted with capacity to meet the needs of more people eligible to use the service.
- since the 2014 SEND reforms there have been less early help input available to service users as focus has moved to the EHCP process, complaints and Tribunals.
- availability of high quality SENDIASS has a positive impact on the mental and physical health and wellbeing of parents and carers; where the service has a low profile with limited advertising and word-of-mouth. recommendation the negative impact on unsupported parents and carers is marked.
- availability of SENDIASS reduces the progress of appeal cases to tribunal hearing due to resolution.
- we need a better understanding of the needs and preferences of children and young people regarding how their service should be delivered and gather evidence of the positive outcomes for CYP accessing the service.
- there is increased demand for this service and huge potential demand for the future with an increase in numbers with an EHCP and SEN support.
- a longer contract between Dorset Council and any external provider is recommended to maximise the achievement of desired outcomes, this will also help achieve service continuity and service development.
- service users don’t have a preference of service provider delivering SENDIASS just wanting a good service to be provided.
No further information is needed to help inform this proposal.
Part 3: engagement and consultation
Engagement or consultation that has taken place as part of this proposal
Co-production events with service users and stakeholders:
- “Open-space” events 2019; 76 participants which included representatives from service user groups and key stakeholders from education, social care and health
- deep dive case studies - in depth interviews with 6 families detailing their experiences in navigating the SEND processes and systems and identifying points where information, advice and support made a difference or should have made a difference if it had been available
- young people focus groups
- market engagement meeting on 11 February 2020
How the outcome of consultation be will be fed back to those who you consulted with
- co-production information fed back from events through a report sent directly to the participants by email
- case studies key themes shared with participating families
- information will be provided to the market when approval to tender has been confirmed. We will inform the interested service providers of the outcome of feedback from market engagement prior to the tender invitation once we have approval and have an idea of timescales
Part 4: analysing the impact
Impact analysis descriptions
| Impact type | Description of impact |
|---|---|
| Positive impact |
the proposal eliminates discrimination, advances equality of opportunity and/or fosters good relations with protected groups |
| Negative impact |
Protected characteristic group(s) could be disadvantaged or discriminated against |
| Neutral impact |
No change/ no assessed significant impact of protected characteristic groups |
| Unclear |
Not enough data/evidence has been collected to make an informed decision |
Impacts
Age
| Age: |
Positive impact |
|---|---|
| What age bracket does this affect? |
0 to 25 years old |
| Please provide details: |
Advances equality of opportunity for children and young people to access the same level of service. |
Disability
| Disability:(including physical, mental, sensory and progressive conditions) |
Positive impact |
|---|---|
| Does this affect a specific disability group? |
No |
| Please provide details?: |
The service is targeted to offer information, advice and support to children and young people (0 to 25 years) with Special Educational Needs and/ or Disability (SEND) and their parents and carers Improved capacity of the service increases the number of children and young people able to access the service. |
Gender reassignment and gender identity
| Gender reassignment and gender identity: |
Positive impact
|
|---|---|
| Please provide details: |
The gender of the child, young person or parent carer has no effect on whether they receive SENDIASS services. Improved capacity of the service increases the number of children and young people able to access the service and the likelihood of addressing the needs of this group. By raising the profile of the service is likely to engage people from a broader range of communities. |
Pregnancy and maternity
| Pregnancy and maternity: |
Neutral impact |
|---|---|
| Please provide details: |
Whether the child, young person or parent carer is pregnant, a new parent or on maternity leave has no effect on whether they receive SENDIASS services. Potentially there could be more service users who are pregnant or on maternity, however this is unlikely because the child would usually be older before identifying needs. |
Race and ethnicity
| Race and Ethnicity: |
Positive impact |
|---|---|
| Please provide details: |
The race or ethnicity of the child, young person or parent carer should have no effect on whether they receive SENDIASS services. The expectation on the external provider is that they understand the demographics of Dorset and are able to make the service fully accessible and welcoming to those from different cultural groups and who use languages other than English using translation services if appropriate. The service will engage in coproduction with minority ethnic groups. By raising the profile of the service it is likely to engage people from a broader range of communities. |
Religion or belief
| Religion or belief: |
Positive impact |
|---|---|
| Please provide details: |
The religion or belief of the child, young person or parent carer has no effect on whether they receive SENDIASS services. The expectation of the external providing is that there will be training in place in order that staff respond in a sensitive and appropriate way to service users of different religions and beliefs. |
Sexual orientation
| Sexual orientation: |
Positive impact |
|---|---|
| Please provide details: |
|
Sex
| Sex (consider both men and women): |
Positive impact |
|---|---|
| Please provide details: |
The sex of the child, young person or parent carer has no effect on whether they receive SENDIASS services. |
Marriage or civil partnership
| Marriage or civil partnership: |
Neutral impact |
|---|---|
| Please provide details: |
Whether the young person or parent carer is married or in a civil partnership has no effect on whether they receive SENDIASS services. |
Carers
| Carers: |
Positive impact |
|---|---|
| Please provide details: |
There may be more accessibility to young carers as a result of the increased capacity in the children and young person’s service, and co-production with this group. |
Rural isolation
| Rural isolation: |
Positive impact |
|---|---|
| Please provide details: |
We are going to be seeking a more consistent service offer for service users in every part of the Dorset Council area with the revised service specification. The Digital Offer will be improved including enhancing the website.
|
Single parent families
| Single parent families: |
Neutral impact |
|---|---|
| Please provide details: |
Whether the child, young person or parent carer is part of a single parent family has no effect on whether they receive SENDIASS services. Increased capacity may allow for an increase in the group accessing the service. |
Social and economic deprivation
| Social and economic deprivation: |
Positive impact |
|---|---|
| Please provide details: |
Whether the child, young person or parent carer are socially or economically deprived has no effect on whether they receive SENDIASS services.
|
Armed Forces communities
| Armed Forces communities: | Positive impact |
|---|---|
| Please provide details: | Whether the child, young person and/or parent carer is part of a military family has no effect on whether they receive SENDIASS services.
The capacity to focus specific staff in locality areas is more likely to pick up the armed forces communities in that area. |
Part 5: action plan
| Issue | Action to be taken | Person(s) responsible | Date to be completed by |
|---|---|---|---|
| Age |
Add to tender documents and service specification about the development of the children's and young people element of the service. |
Commissioning & Transformation Lead |
By 19 October 2020 |
| Disability |
Ensuring the tender questionnaire and evaluation criteria specifically cover all of the points identified in the EqIA. Subsequent contract monitoring will hold providers to account on these issues. |
Commissioning & Transformation Lead |
By 19 October 2020 |
| Gender reassignment and gender Identity |
Ensuring the tender questionnaire and evaluation criteria specifically cover all of the points identified in the EqIA. Subsequent contract monitoring will hold providers to account on these issues. |
Commissioning & Transformation Lead |
By 19 October 2020 |
| Race and ethnicity |
Ensuring the tender questionnaire and evaluation criteria specifically cover all of the points identified in the EqIA. Subsequent contract monitoring will hold providers to account on these issues. |
Commissioning & Transformation Lead |
By 19 October 2020 |
| Religion or belief |
Ensuring the tender questionnaire and evaluation criteria specifically cover all of the points identified in the EqIA. Subsequent contract monitoring will hold providers to account on these issues. |
Commissioning & Transformation Lead |
By 19 October 2020 |
| Sexual orientation |
Ensuring the tender questionnaire and evaluation criteria specifically cover all of the points identified in the EqIA. Subsequent contract monitoring will hold providers to account on these issues. |
Commissioning & Transformation Lead |
By 19 October 2020 |
| Sex |
Ensuring the tender questionnaire and evaluation criteria specifically cover all of the points identified in the EqIA. Subsequent contract monitoring will hold providers to account on these issues. |
Commissioning & Transformation Lead |
By 19 October 2020 |
| Carers |
Ensuring the tender questionnaire and evaluation criteria specifically cover all of the points identified in the EqIA. Subsequent contract monitoring will hold providers to account on these issues. |
Commissioning & Transformation Lead |
By 19 October 2020 |
| Rural isolation |
Add to tender documents and service specification about providing a consistent service offer for service users in every part of the Dorset Council area. |
Commissioning & Transformation Lead |
By 19 October 2020 |
| Social & economic deprivation |
Ensuring the tender questionnaire and evaluation criteria specifically cover all of the points identified in the EqIA. Subsequent contract monitoring will hold providers to account on these issues. |
Commissioning & Transformation Lead |
By 19 October 2020 |
| Armed Forces communities |
Ensuring the tender questionnaire and evaluation criteria specifically cover all of the points identified in the EqIA. Subsequent contract monitoring will hold providers to account on these issues. |
Commissioning & Transformation Lead |
By 19 October 2020 |
| All the above ‘Issues’ |
The tender document will include a link to information about the Dorset Population to allow the providers to understand the diverse make-up of the Dorset Council area in order to allow them to take account of this in their service delivery proposals. |
Commissioning & Transformation Lead |
By 19 October 2020 |
Who has signed this EqIA off?
| Role | Name | Date |
|---|---|---|
| Officer completing this EqIA | Tom Smith | 17 September 2020 |
| Equality Lead | Susan Ward-Rice | 17 September 2020 |
| Equality & Diversity Action Group Chair | Rick Perry | 17 September 2020 |