Let’s Talk - online events (strategic priorities 1, 2 and 3)
Since introducing Let’s Talk SEND in March 2024, we’ve had over 1000 people sign-up to our online sessions. The initiative is a means for parents and carers to receive updates on a range of themes associated with SEND, then the opportunity to have any of their questions answered - over 200 Q&A’s have come through the sessions and are published on our website. The sessions are a true partnership event, with colleagues from DPCC, SENDIASS, Health, schools, and other organisations and charities regularly involved – this helps reflect the different interactions a family may have on their SEND journey and demonstrates that we are all working proactively to make this journey smoother.
We also ran our first Let’s Talk SEND week in 2024. Building on from the virtual sessions, this was a series of face-to-face events across the Dorset Council area, starting with a large information event at Kingston Maurward, followed by local events at Family Hubs and Children’s Centres. As with the virtual sessions, we’re learning from and listening to our families all the time, to improve these touchpoints and build on their momentum.
Furthermore, we use feedback and questions from the sessions to identify when our information, advice, and guidance online could be better. We are currently using this learning to improve our Educational Health Care Plan (EHCP) webpages, whilst working closely with partners and families.
Impact:
- feedback has been overwhelmingly positive, with families appreciating, not just the information, openness, and honesty of these sessions, but having access to the very leaders and specialists that can help support and shape their own SEND journeys
SENDIASS update (strategic priorities 1 and 2)
Special Educational Needs and Disabilities Information, Advice & Support Service (SENDIASS) is delivered in Dorset by Family Action. The service provides free, confidential, accurate and impartial information, advice and support to children and young people with SEND and parents/carers living in Dorset Council’s area.
Their aims include:
- empowering children and young people (aged 0-25) as well as their parents/carers to make informed choices about education, health and social care
- enabling service users to clearly understand their rights around SEND law and practices, providing local knowledge and signposting, so they can make sure their voice is heard and used to make continuous improvements
- working with local partners, including local parent and young people forums, to inform and influence policy and practice in the local area
- offering training to local education, health and social care professionals, children, young people and parents to increase knowledge of SEND law, guidance, local policy, issues and participation
SENDIASS data
Impact facts and figures from 1 April 2024 to 31 March 2025:
- responded to 1302 enquiries
- 48% of enquiries related to Education, Health and Care Plans (EHCPs), of which 34% were enquiring about Appeal processes and 31% were enquiring about Parental Request for Education, Health and Care Needs Assessment; 19% of enquiries related to delivery of SEND Provision or Education Placement
- where the main SEN of the child/young person is known/disclosed, 44% account for enquiries related to Social, Emotional and Mental Health (SEMH) and 43% account for enquiries related to Autism Spectrum Condition (ASC)
- 42% of casework related to children aged 10-15 years, 32% to young people aged 16-25 years and 26% to children aged 5-9 years.
- casework to support 6 active cases with a Tribunal Hearing date between 1st April 2024 and 31st March 2025 with 100% outcome in favour of the appellant
- 92% of respondents to the feedback survey Strongly Agreed that they were satisfied with the response to their enquiry
Impact:
- Family Action delivers Dorset’s Special Educational Needs and Disability Information, Advice and Support Service (SENDIASS) impartially in-line with, and often exceeding, the DfE endorsed Minimum Standards.
Feedback Quotes
“The support was amazing as I felt I was actually listened to which has not always been the case in other organisations. The information received was an eye opener but very informative. It has enabled us to understand what we are entitled to and where we can go if more advice is required.”
“Such a comfort to know someone can advise and listen. Thank you. I feel great relief knowing someone can support who understands the system and child’s rights etc.”
“It has supported us along this whole journey, it has been explained in a way we understand, it supported us in getting the best outcome for our son.”
“What a great service to have for parents like us, it can be extremely daunting not knowing what you’re entitled to and how best to achieve our goal, we couldn't have done it without this service, thank you.”
Family Hubs - Dorset’s Community Network Approach (strategic priorities 1, 2, 3 and 4)
“Family Hubs are a place-based way of joining up locally in the planning and delivery of family services” (Department for Education):
- Our Family Hub Network builds on the strengths of local communities, creating more support and resources where families need them most
- where possible, Voluntary and Community Sector Organisations are taking on the role of Family Hub Lead Organisation, with management responsibility for a Family Hub in community buildings, such as Community Centres, former Children’s Centres and Libraries - we are championing development of community and parent led approaches to service delivery
- Local Alliance Groups (LAG) – forum to enable partnership contribution to design and ongoing delivery of Family Hub Approach
Impact
Our ‘network’ approach acknowledges and addresses the challenges in accessing support for many families, especially those living in more rural areas and those whereby transport and travel are a barrier, by providing more spaces across the designated county, with systems and processes to join-up family support across partners, like health services.
Easy Peasy Parenting App
Building upon the Family Hub website and Start for Life guide, this easy to use app brings together the best ideas, advice, and inspiration from a diverse community of parents, experts, and brands supporting families and their 0 to 5 year olds during the crucial early years. Parents can access thousands of simple, fun, and educational parenting tips and activities, tailored to their child’s age and development stage, designed to use everyday materials that families already have access to at home.
Residents can download the EasyPeasy app from the App Store or the Google Play store on their mobile devices now, where they can enjoy free, premium access as part of this partnership. The app has reached 865 Dorset families and 1661 children (27% of which were from under resourced families) since recently launching. 5 main areas of support included communication, playtime, relationships, self-regulation and wellbeing. You can find a link and QR code for the app at Local Offer for care leavers - Dorset Council
Family voices and stories
Dorset’s Parent Infant Partnership are leading development of a new Parent and Carer panel forum and working with Home Start Wessex to recruit and support parents and carers to ensure our Family Hubs are parent and carer led.
Family Hubs have provided comprehensive support to children by addressing their emotional, social, and educational needs. Children benefited from support to access early education, resources and enriching activities that fostered their development:
- they received support, which improved their emotional well-being, and to access education ensuring continued learning and stability
- social interactions and developmental activities at the hubs enhanced their social skills and early childhood development
- family hubs have significantly impacted parents by providing coordinated support that addresses their emotional, financial, and practical needs
- parents benefited from increased confidence in parenting, emotional support during challenging times, and improved mental health. They received financial assistance, housing advice, and access to community services, which helped alleviate stress and improve their overall well-being
- additionally, parents were able to build supportive relationships within the community, enhancing their social interactions and reducing feelings of isolation
- overall, Family Hubs played a crucial role in empowering parents, fostering resilience, and creating a supportive environment for both them and their children
Impact
Family comments:
- “I had my third child and was really struggling. I did not know what to do, and there was no one around. I walked in here, found support, and felt safe”
- “The Family hub has definitely made me feel more connected to my local community”
- “The Family Hub is not just for families in crisis. You can come for any help you need, even if it's just a chat. Sometimes, a simple conversation can be exactly what you need. The hub provides a wide range of support, and it takes that burden off of trying to find the right services when you're stuck and not sure where to go. It's all here. It's very supportive”
- “Had a lovely time, the worker is amazing”
- “The worker has been amazing, great support”
- “I would recommend this group. Really good group”
- “I have been recommending it to all mums I meet”
- “The worker is a credit to the centre, always has time to talk about important things and has put my mind at ease on multiple occasions”
- “Loved coming to group it is warm and inviting, brilliantly lead and organised by the team”
Inclusion hubs (strategic priorities 1, 2, 3 and 5)
We are committed to developing a joined-up and consistent service in each locality to meet a range of special educational needs. In Autumn 2024 we opened the first Inclusion hub for children with Social Emotional and Mental Health (SEMH) needs at Wyke Regis Primary School.
We have been working with other schools and will be opening a further 4 inclusion hubs in September 2025 for children with communication and interaction needs.
Impact:
- children’s needs were identified and met earlier improving their sense of belonging to their local school
- children remained in their local school
- families reported confidence in the approach in meeting their child’s needs
Outreach intervention and support (strategic priorities 1, 2 and 3)
Outreach support is provided to all schools from 5 of the Dorset special schools and from September 2024 from the 4 Learning Centres for children with social, emotional and mental health needs (SEMH). During this year they have provided support to 175 children of which 33 of these were children with SEMH needs. Similarly to last year 48% of the children did not have an EHCP. Schools received this support across all localities with the highest requests and support provided to Chesil, Dorchester and North locality schools.
Impact
Feedback is sought following the completion of the Outreach work with a specific focus on what difference has it made to the child.
In 71% of the response the following was reported:
- improved attendance
- an increase in the child being in the class with their peers
- an improvement in their achievement
- an increase in staff confidence in meeting the child’s needs
Comments from settings show what a difference the Outreach support make to the individual child and others:
- “We are supporting pupils with much higher levels of need and this outreach has meant that we can include them in the classroom”
- “Strategies can be applied to whole class situations or other individuals in need of support”
- “We have been able to implement strategies to support numerous pupils in the setting. We feel better equipped with approaches to take with similar pupils with whom we may be able to make more impact at an earlier stage. (SEMH)”
Section 23 (Strategic priorities 1 and 3)
Background
This is a statutory duty to enable health professionals to notify the local authority when a child under 5 may have SEND. Dorset Council has worked with BCP Council and NHS Dorset to remove paper-based processing and make it digital, which aims to improve efficiency, strengthen multi-agency collaboration, and enhance early support for families.
To support understanding and engagement, Dorset developed:
- family-facing webpages explaining Section 23 and available support
- two flyers designed for use in conversations with families, outlining what support looks like and how it can help
- direct connection to the Valuing SEND model, aiming to promote inclusive practices and early intervention
Key data:
- 94 families have accepted support from a Best Start in Life Advisor
- 18 Advisors are trained to guide families through small, achievable steps to support their child’s development in the home and their setting
- 28 children who have complex needs or do not attend early years settings are primarily supported through the Birth to Settled Adulthood Service
We are actively reviewing Key Performance Indicators (KPIs) to monitor the effectiveness of this relatively new approach.
Ongoing discussions are taking place with the NHS Designated Clinical Officer (DCO) for SEND to ensure the outcomes align with health services.
Impact
The digitalisation of Section 23 has:
- improved coordination between health and local authority services
- enhanced accessibility of information for families
- enabled earlier and more tailored support, particularly for those not in early years settings
- highlighted those families who do not wish to access support but whose children are considered by Health to have, or likely to have SEND. This will enable us to plan for effectively for transition to special school provision in the future
By embedding the Valuing SEND model and Portage Principles, Dorset aims to:
- increase family confidence in their child’s development
- support transitions into mainstream provision, where appropriate
- empower families to take an active role in their child’s learning journey
SEND INSET Day (January 2025) (Strategic priorities 1 and 2)
Context
The West Dorset Schools’ Collaboration (WDSC) is a group of maintained primary schools in the West. They reached out for support in organising a combined INSET day for a group of seven schools, bringing together approximately one hundred members of teaching and support staff. The day was organised by the Education Challenge Lead (ECL), who worked closely with WDSC Headteachers to ensure it aligned with their strategic aims and the needs of SEND Coordinators and school staff.
Strategic aims of the WDSC:
- To promote and support wellbeing and positive mental health for pupils and staff
- To improve outcomes for pupils with SEND
- To improve outcomes for disadvantaged pupils
The day involved nine workshops, all chosen to meet the needs of the schools, as identified by Headteachers and through the SENCO networking group. Workshops included sessions on Neurodiversity, Family Systems, Supporting Children with Spelling, and Therapy through Nature, among others. This was the second INSET of its kind and was planned with Specialist Teachers, the Teaching Alliance of Dorset Special Schools (TADSS), staff from Dorset’s Mental Health Services, Educational Psychologists, and other external experts.
The INSET day aimed to strengthen and extend understanding of teaching children with SEND and to provide practical strategies and takeaways that could be implemented in the classroom immediately.
Impact
The INSET training was rated 4.46 out of 5 overall, with overwhelmingly positive feedback from delegates:
- “Brilliant workshops – lovely to have the opportunity to meet up with other local schools”
- “I really enjoyed all the workshops I attended and got something from each one”
- “I enjoyed the practical tips and adaptations that could be made for all learners”
Ofsted feedback (spring and summer term 2025) (strategic priorities 1 and 2)
Context
Schools in Dorset have been working extremely hard to meet the varied and often complex needs of pupils in their classrooms. Recent Ofsted reports demonstrate the positive impact of this work, highlighting that our schools are progressing towards delivering an inclusive and adapted curriculum.
Impact
Examples of recent Ofsted feedback in Dorset:
- secondary school:
“The school is precise and diagnostic in identifying the needs of pupils. It tailors the support for pupils with special educational needs and/or disabilities (SEND). This means that teachers provide pupils with SEND with the adaptations they need to learn the curriculum”
- primary school:
“The school is ambitious for pupils with special educational needs and/or disabilities (SEND). It works closely with outside agencies to identify and provide pupils with SEND the help they need”
- special school:
“The school has high expectations of pupils. It places high importance on a bespoke curriculum, including individualised therapeutic approaches to meet pupils’ needs. Pupils benefit from a strong focus on communication, early reading, writing and mathematics. They experience success because staff understand their individual needs extremely well”
Locality SEND reception staff training (autumn term 2024) (strategic priorities 1 and 2)
Context
Feedback from Dorset schools highlighted that teachers and support staff working in Reception years were finding it increasingly challenging to meet the complex needs of children joining their classes. To address this, the Education Challenge Lead (ECL), Specialist Teachers, and Educational Psychologists from each locality offered a free training opportunity to all Dorset schools. The training was designed and based on feedback from SEND Coordinators and Reception staff, who reported difficulties in supporting some of the more complex needs in their classrooms.
Training was delivered in each locality, with the agenda adapted to suit individual needs - for example, the training in West and Dorchester focused on Speech, Language and Communication Needs (SLCN), sensory needs, Individual Learning Plan (ILP) writing, with purposeful small steps, and self-regulation.
Impact
Individual feedback from Dorchester and West schools rated the training 4.78 out of 5.
“Better understanding of supporting children with sensory differences and how to provide a sensory-friendly environment. Access to audit toolkits to help implement effective targeted support. Support with how to ensure ILP targets are outlining steps for success to evidence progress more successfully.”
Speech, Language and Communication Needs (SLC) Transformation (strategic priorities: 1, 2 and 3)
Dorset Council and NHS Dorset continues to work together to embed the new ‘whole system’ SLC pathway for early years and children and young people in mainstream educational settings. The Balanced System for speech and language in Dorset enables parents and carers of children and young people, who may be worried about their communication, to access the support they need at the right level. Over the last 12 months we have continued this progress including:
- more rapid access to speech and language support for families with under 5’s, when concerns are first identified
- enhanced support and intervention provided in preschool settings and the creation of skilled communication champions in early years settings to ensure speech and language support is continuous and embedded throughout locations that children are accessing regularly
- all mainstream schools have a speech and language therapist link role. This model aims to identify shared priorities for the term, review support required for identified children and to discuss training requirements for the setting
Impact:
- children and young people, and their families, have quicker access to speech and language advice and support in their local community. Professionals across education, health and social care are being supported to identify needs at the earliest opportunity, and to deliver targeted interventions to prevent escalation of need