This technical annex section of the transparency report is to provides more detail of our service.
Highways maintenance funding and spending figures
Capital funding allocation sources.
This technical annex section of the transparency report is to provides more detail of our service.
Highways maintenance funding and spending figures
Capital funding allocation sources.
| Financial year |
2024 to 25 |
2025 to 26 |
2026 to 27 (projected) |
| Highways maintenance capital funding allocated through DfT |
£18,459,000 |
£25,012,790 |
£25,845,000 |
| Other DfT capital funding utilised by local authority for highways maintenance |
£0 |
£0 |
£0 |
| Other Government capital funding allocated by local authority to Highways Maintenance |
£0 |
£0 |
£0 |
| Other capital funding allocated to highways maintenance |
£8,491,518 |
£7,831,855 |
£8,360,000 |
| Total Capital funding allocated to highways maintenance |
£26,950,518 |
£32,844,645 |
£34,205,000 |
As part of the council's capital programme, we continue to invest additional capital funding across multiple years for highways and cycleways to supplement the DfT capital allocation.
The council's capital highway maintenance programme 2026/27 allocations:
- investing in cycleways - £360,000
- highways corporate funding - £8,000,000
This continued commitment to additional funding aligns with the DfT’s multi-year funding strategy and the Dorset Council Plan 2024 to 2029:
- supporting long-term asset management and additional investment in the highway network
- improve road safety, connectivity, and resilience
- delivering sustainable, low-carbon infrastructure while responding to climate and nature priorities
Spending
The tables below relate to the spending conditions set out in the 2026 to 27 local highways maintenance incentive funding requirements. These have been completed in accordance with the 2026 to 27 local highways maintenance incentive funding requirements, as set out by the Department for Transport Letter to local authorities about local highway maintenance funding in 2026 to 2027.
| Financial year |
2024 to 25 |
2025 to 26 |
2026 to 27 (projected) |
| Total highways maintenance capital spend |
£25,096,729 |
£26,797,484 |
£33,000,000 |
| Total highways maintenance revenue spend |
£4,317,604.56 |
£3,842,445.54 |
£4,360,272 |
| Total spend |
£29,414,333.56 |
£30,639,929.54 |
£37,360,272 |
There are also likely to be increased reactive costs in 2026/2027 due to several prolonged periods of flooding and an increase in the number of localised landslips at the end of FY 2025/2026 and increased staffing costs.
Along with extreme heat in summer 2026 causing surface cracking where emergency repair may be required as an interim measure.
Planned carriageway maintenance spend
| Planned carriageway spend related maintenance type |
Capital 2025 to 26 |
Revenue 2025 to 26 |
Capital 2026 to 27 (projected) |
Revenue 2026 to 27 (projected) |
| Preventative carriageway maintenance |
£4,398,004 |
£1,587,860 |
£6,038,000 |
£1,500,000 |
| Structural carriageway maintenance |
£12,692,785 |
£0 |
£18,060,839 |
£0 |
| Planned carriageway repair / patching programmes |
£1,448,753 |
£0 |
£1,400,000 |
£0 |
Reactive carriageway maintenance and other spend
| Reactive carriageway repairs / patching spending type |
Capital 2025 to 26 |
Revenue 2025 to 26 |
Capital 2026 to 27 (projected) |
Revenue 2026 to 27 (projected) |
| Temporary repairs |
£195,574 |
£64,263 |
£180,000 |
£66,488 |
| Permanent repairs |
£2,755,922 |
£578,372 |
£2,500,000 |
£598,036 |
| Total |
£2,951,496 |
£ 642,635 |
£2,280,000 |
£664,484 |
Other carriageway‑related spend
| Other carriageway spend |
Capital 2025 to 26 |
Revenue 2025 to 26 |
Capital 2026 to 27 (projected) |
Revenue 2026 to 27 (projected) |
| Total |
£21,488,038 |
£2,230,495 |
£28,178,839 |
£2,164,484 |
Work streams spending
Planned maintenance represents the largest area of carriageway investment and includes preventative carriageway maintenance, structural carriageway maintenance and planned carriageway repair/patching programmes.
Total planned maintenance expenditure is forecast to increase from £20.1m in 2025/26 (£18.5m capital and £1.6m revenue) to £27.0m in 2026/27 (£25.5m capital and £1.5m revenue), demonstrating a significant shift towards proactive asset management.
A particular focus has been placed on preventative carriageway maintenance, which includes micro asphalt, high-textured micro asphalt, rejuvenation and preservation treatments, and surface dressing. Combined capital and revenue investment in preventative maintenance is projected to rise from £5.99m in 2025/26 to £7.54m in 2026/27, an increase of 26%. This reflects the Council's continued commitment to preserving carriageway condition and extending asset life through early intervention.
Investment in structural carriageway maintenance is also increasing substantially, from £12.7m to £18.1m, while planned patching programmes remain broadly stable at around £1.4m per annum.
Reactive maintenance comprises temporary repairs, such as spray injection patching, and permanent programmed defect repairs. Total reactive maintenance expenditure is forecast to remain relatively stable at approximately £3.6m per annum, with a slight reduction in capital-funded temporary repairs offset by a small increase in revenue-funded permanent repairs.
Our increased emphasis on increasing preventative maintenance spend is intended to address carriageway deterioration earlier, helping to reduce the need for more costly reactive interventions later.
Highway Maintenance Activity (Surface Treatments and Repairs)
Road resurfacing and surface treatments
| Financial year |
Road receiving preventative road surface treatments (length, km) |
Road receiving planned structural maintenance (length, km) |
Area receiving planned repair / patching programmes |
Area receiving reactive repair / patching (permanent methods) |
Area receiving reactive repairs/ patching (temporary methods) |
| 2025 to 26 |
117.79 Km |
102.91 Km |
30,462 M2 |
16,250 M2 |
6,482 M2 |
| 2026 to 27 projected |
128.75 Km |
122.38 Km |
30,000 M2 |
16,000 M2 |
6,000 M2 |
Dorset’s surface treatment programme is delivered through planned maintenance to extend asset life, preserve network condition, and minimise the need for reactive repairs. This includes permanent patching and a proactive screed patching programme to arrest deterioration, reduce repeat failures, and prepare sites for future thin surface treatments.
In 2026/27, Dorset’s early intervention approach focuses on Micro Asphalt, Surface Dressing, and rejuvenation and preservation treatments. The Council plans to deliver 128.75 km of preventative treatments and 122.38 km of structural maintenance, with 51% of all carriageway activity delivered through preventative, proactive, and thin surface treatment interventions.
Pothole repairs
This section sets out how authorities identify and repair potholes and other defects in carriageways, and how this activity fits within their wider maintenance approach. The Department is clear that prevention is better than cure: planned, preventative maintenance should be the foundation of a well-managed network, reducing the need for repeated reactive interventions.
Pothole/Defect intervention criteria
Below are our definitions pothole defects and the investigatory thresholds for action, all other 37 defined carriageway defects type definitions are documented here: Code of Practice for the Classification of Highway Safety Hazards Defects.
| Pothole/Defect category name (as used by your authority) |
Minimum investigatory or definitional threshold (e.g. depth, area, width – include units) |
Additional risk or contextual factors considered (e.g. road hierarchy, traffic levels, location in carriageway) |
Target response time – make safe |
Target response time – permanent repair |
High - Carriageways – Surfacing: Pothole – CP/CWP |
Greater than 300mm Wide AND Greater than 40mm Deep |
Response based on Network Hierarchy |
Category 1E: Emergency 2 Hour response Category 1: Imminent Urgent < 32 Hour Response, ensure highway is safe with signs/guarding or temporary repair |
Infill with Bituminous Material Hierarchy 2,3 & 4 Category 1 – 32 Hours Hierarchy 5 Category 2a Scheduled – short term 7 Days Hierarchy 6,7,8 & 9 Category 2b Scheduled- medium term 28 Days |
Medium - Carriageways – Surfacing: Pothole – CP/CWP |
Less than 300mm Wide AND Greater than 40mm Deep |
Response based on Network Hierarchy |
Category 1E: Emergency 2 Hour response Category 1: Imminent Urgent < 32 Hour Response, ensure highway is safe with signs/guarding or temporary repair |
Infill with Bituminous Material Hierarchy 2,3,4 & 5 Category 2a Scheduled – short term 7 Days Hierarchy 6,7,8 & 9 Category 2b Scheduled- medium term 28 Days |
Low - Carriageways – Surfacing: Pothole – CP/CWP |
Greater than 300mm Wide AND Greater than 20mm Deep |
Response based on Network Hierarchy |
Category 1E: Emergency 2 Hour response Category 1: Imminent Urgent <32 Hour Response, ensure highway is safe with signs/guarding or temporary repair |
Infill with Bituminous Material Hierarchy 2,3,4,5,6,7,8 & 9 Category 2b Scheduled- medium term 28 Days |
Number of potholes filled in 2025-26 (estimate): 11,123
| Planned repair / patching programmes |
Planned structural maintenance programmes |
Reactive repair using temporary repair methods |
Reactive repair using permanent repair methods |
| None - dealt with through Reactive repair using permanent repair methods and response times |
None - dealt with through Reactive repair using permanent repair methods and response times |
1,488 |
9,635 |
Authorities have different criteria for identifying potholes and different methodologies for counting how many they have filled or resolved. Summing the figures in the above table across authorities will therefore not provide a reliable estimate of the total number of potholes filled across England.
Our reported figures relate to defects that have been raised as potholes, either through routine highway inspections undertaken by the Authority or via reports received from the public. The figures provide an indication of the volume of pothole defects identified and addressed across the network.
In addition to the number of potholes repaired, we monitor the type of treatment used to resolve each defect and seek to maximise the use of permanent repairs wherever possible. In response to feedback from residents and the experiences of our technical and operational staff, the Service has adopted a permanent repairs policy and a "right first time" approach, particularly on the higher categories of the highway network. This approach reduces the need for repeat visits, improves value for money, and delivers longer-lasting outcomes for highway users.
All operational staff have received guidance on the permanent repairs policy. The move away from temporary, lower-cost treatments was influenced by stakeholder feedback regarding repeat failures and by lessons learned from previous maintenance activities. To support this approach, one of our fleet vehicles has been adapted with a mobile hot box, allowing hot materials to be transported to rural locations and enabling permanent pothole repairs to be undertaken more effectively across the network.
Whilst reactive repairs remain necessary to address safety-critical defects, the Service seeks to keep these to a minimum through targeted capital investment programmes. Planned patching and resurfacing schemes are used to treat areas that have deteriorated beyond the point where routine repairs remain cost effective. These interventions provide a longer-term solution, reducing future revenue maintenance liabilities, minimising the need for expensive reactive repairs, and helping to reduce the risk of third-party claims.
Prices of pothole interventions
| Unit/average cost of a permanent pothole repair on your network (reactive) |
£61.81 Planned |
Unit/average cost of a temporary pothole repair on your network (reactive) |
£89.58 Reactive |
Dorset uses the Asphalt Industry Alliance (AIA) ALARM Survey 2026 as the basis for estimating pothole repair costs. The survey is a nationally recognised benchmark, drawing on data from local highway authorities across England and providing a consistent basis for comparison. It identifies an average cost of £61.81 for planned pothole repairs and £89.58 for reactive repairs, with an overall average cost of £78.45 per repair, including labour and materials. Dorset considers the survey an appropriate and robust source, as it reflects national practice and demonstrates the cost and efficiency benefits of planned, preventative highway maintenance.
Defect repair quality.
| Question |
Yes/No |
| Do you set requirements to those delivering repairs about the longevity of both a) planned repairs/patching and b) reactive repairs using permanent methods? |
No |
| If yes, do you base your material and process specifications on these longevity requirements? |
No |
| Do you regularly monitor the appropriateness of the carriageway interventions chosen by your workforce or contractor and the quality of work delivered? |
Yes |
| If yes, do you systematically record information about expected and delivered longevity of repairs? |
No |
Dorset monitors the quality of reactive pothole repairs through a combination of trained and competent operatives, photographic records of completed repairs, and operational oversight by four Area Construction Delivery Managers responsible for maintenance activities across Dorset. Completed works are reviewed through management oversight, customer feedback, repeat defect reporting and performance monitoring, enabling the identification of any locations where repairs may not be performing as expected. Where concerns are identified, repairs are investigated and, where necessary, remedial action instructed. This provides a proportionate and effective approach to ensuring that reactive highway repairs are completed safely, effectively and to the required standard.
Reactive highway repairs are undertaken by trained and competent operatives who are provided with appropriate guidance, instruction and supervision to ensure works are completed in accordance with established highway maintenance practices. Operatives follow approved repair methods, specifications and work instructions designed to promote consistency, safety and durability across the highway network.
Area Construction Delivery Managers undertake regular site visits as part of their operational responsibilities, providing direct oversight of maintenance activities and opportunities to review completed repairs. Photographic and electronic work records are retained for completed repairs, creating an auditable record that can be reviewed where required.
Public reporting system for defects and other issues
| Question |
Answer |
| Are defect reports from the public routinely used as an input into maintenance planning and inspection regimes? |
Yes |
| Do you inform users about the outcomes from their feedback, including when no action is to be taken? |
Yes |
Dorset Council uses a web-based reporting system that enables residents to report potholes and other highway defects online. Reports are logged directly into the Council’s management system, assigned a reference number, and tracked through to resolution. Public reports are reviewed, risk assessed and used to support maintenance planning, inspections and prioritisation of works. Customers receive progress updates where contact details are provided and are informed of outcomes, including when repairs are completed, no further action is required, or responsibility lies with another organisation.
Dorset Council use Report a problem on a road or pavement - Dorset Council, via our website, allowing residents to report potholes and other highway defects and also Track Highways Enquiry - Dorset Council self-service portal. A 24-hour highways line exists for urgent defects and out of hours.
Maintenance of highway structures
Please set out information about other highway structures and assets
Highway structures
| Number of highway structures on your highway network |
1350 |
| Number of highway structures with interim measures in accordance with CS470 applied? |
6 |
| Number of structures due a General Inspection in 2025 to 26 in accordance with CS450 |
719 |
| Number of General Inspections carried out in 2025 to 26 |
656 |
| Number of structures due a Principal Inspection in 2025 to 26 in accordance with CS450 |
17 |
| Number of Principal Inspections carried out in 2025 to 26 |
17 |
Asset Management
This section focuses on asset management practices key documents and how Dorset plans, prioritises and delivers highways maintenance. And has been completed in accordance with the asset management condition set out in the 2026 to 27 local highways maintenance incentive funding requirements.
Asset Management Strategy and Policy
Please confirm that you understand the answers provided in this section (B5.1) relate to your compliance under the 2026-27 local highways maintenance incentive funding requirements, as set out to your authority via letter to your chief executive in April and as published online: Yes
Please provide a link to your authority’s published highways asset management policy and strategy: Dorset Council Highways Asset Management Strategy V1 Jan 22.
Please provide the date it was last reviewed or updated: January 2022
Please provide proof of the review or update:
The most recent revision of the Dorset Council Highways Asset Management Plan (HAMP) was presented to Cabinet and approved on 1 March 2022. Further details can be found in the associated Cabinet Report HAMP Review 22 which supported the adoption of the updated plan. Decision for Highways Asset Management Plan
Dorset Council’s current Highway Infrastructure Asset Management Policy, Strategy and Plan were last formally reviewed in 2022. A comprehensive review is underway, supported by WSP, with outline draft documents already completed.
Final draft documents are scheduled for completion before January 2027. This will be followed by governance review and formal approval during spring/summer 2027. The updated Policy and Strategy will be formally adopted and published before the 30 September 2027 deadline.
The revised Highway Infrastructure Asset Management Strategy strengthens Dorset Council’s asset management framework by embedding a risk-based, evidence led approach to investment and maintenance decisions. It will reinforce key principles including lifecycle planning, whole life value, network resilience, climate adaptation, carbon reduction, biodiversity enhancement and data-driven decision making.
The strategy also places greater emphasis on performance management, stakeholder engagement, continuous improvement and the use of digital technologies to improve asset knowledge and forecasting. Together, the updated Policy, Strategy and Plan provide a golden thread from corporate priorities through to operational delivery, supporting sustainable long-term management of Dorset’s highway infrastructure.
Key aspects of highways asset management approach
Asset data
| Asset type |
Asset inventory held. (None / partial / full) |
Condition data held. (None / Partial / Full) |
| Carriageways |
Yes |
Full |
| Footways and cycleways |
Yes |
Partial |
| Structures |
Yes |
Partial |
| Drainage assets |
Partial |
Partial |
| Street lighting |
N/A |
N/A |
| Traffic signals |
Yes |
Yes |
The Council has a strong foundation of asset information, with comprehensive carriageway data covering all classifications and complete, well-maintained traffic signal records. Street lighting is effectively managed through a PFI partnership with Enerveo Ltd. While footway, cycleway, drainage and retaining wall records are not yet fully complete, ongoing improvement programmes are steadily enhancing coverage and condition information. Drainage data is particularly robust for assets such as gullies and grips, supported by targeted pipe run surveys at known hotspots. The expanding use of digital camera-based surveys is further strengthening asset knowledge and helping to close remaining data gaps.
Asset data integration and management
Dorset Council manages highway asset inventory and condition data through integrated asset management systems, including Confirm and Horizons. These platforms support asset records, condition assessments, lifecycle planning and risk-based investment decisions across the highways service. Data from inspections, surveys and digital camera-based technologies is increasingly integrated to strengthen asset intelligence and improve decision making. Building on this strong foundation, the Council is implementing a new enterprise-grade asset management platform that will deliver a single system, whole service approach, providing enhanced functionality, improved data integration, streamlined business processes and greater consistency in the management of all highway asset groups.
Lifecycle planning and investment decision‑making
| Question |
Yes / No |
| Do you use lifecycle plans for carriageways to support maintenance investment decisions? |
Yes |
| Do you use lifecycle plans for footways to support maintenance investment decisions? |
Yes |
| Do you use lifecycle plans for structures to support investment decisions? |
Yes |
Dorset Council uses lifecycle planning to inform investment decisions as part of its asset management framework. Carriageways, lifecycle modelling is undertaken using our road condition data and Horizons asset management software to predict deterioration, identify optimum intervention points and assess funding scenarios. Footway investment requirements were assessed through lifecycle planning using the UKRLG Footway Lifecycle Planning Toolkit, informing long term funding needs and maintenance strategies. Structures, bridge condition data and lifecycle investment scenarios are used to model future asset performance, maintenance backlogs and funding requirements, supporting risk-based investment decisions and forward programme development.
Dorset Council Highways Asset Management Plan (HAMP).
Performance monitoring and continuous improvement
| Question |
Answer |
| Do you have a defined set of key performance indicators (KPIs) to monitor the outcomes of your highway’s asset management approach? |
Yes |
| Are these KPIs reviewed on a regular basis (at least annually)? |
Yes |
| Are KPI trends used to inform maintenance planning, prioritisation or changes to forward programmes or investment decisions? |
Yes |
| Have you conducted a value for money review or peer review of your service in the last 3 years |
Yes |
Dorset Highways operates a robust performance monitoring using a corporate Highways Performance Dashboard, against 16 service defined KPIs.
KPI performance is monitored monthly and formally reviewed through quarterly Management Reviews (Highways, Engineering and Transport performance meetings).
Independent benchmarking and reviews to demonstrate value for money are undertaken through National Highways & Transport (NHT) CQC/Normalised Cost reporting annually. In 2024 Proving Services were commissioned to undertake an independent review of our operating model, and to complete a Value for Money assessment.
Together, these internal and external assessments provide necessary challenge and assurance, helping to measure the effectiveness and efficiency of our operations while informing continuous service improvement and the delivery of value for money.
Maintaining footways and cycleways
| Question |
Answer |
| Do you have a defined footway hierarchy (e.g. based on footway function and usage levels) that underpins a risk‑based approach to inspection frequencies and maintenance programmes? |
Yes |
| For 2026-27, please provide the length of footways that you have earmarked for structural maintenance / reconstruction / renewal |
6km |
| For 2026-27, please provide the length of footways that you have earmarked for preventative maintenance treatments |
13.57km |
| Are priority footways and cycleways included in your winter service (e.g. gritting or snow clearance), and in a routine programme for keeping them clear of overgrown vegetation and debris (e.g. sweeping, cutting back)? |
No |
| For 2026-27, are you planning to deliver structural or preventative maintenance to cycleways which is not yet covered as part of your carriageway maintenance programmes or footway maintenance programmes (e.g. segregated cycleways that are not shared with pedestrians or motorists). If yes, please set out the length of such cycleways that you have earmarked for: |
Yes |
| a. Structural maintenance / reconstruction (in km) |
2km |
| b. Preventative maintenance treatments (in km) |
0km |
Dorset Council adopts a risk-based approach to maintaining footways and cycleways, defined through asset hierarchies and inspection regimes. Investment in 2026/27 includes structural maintenance, preventative treatments such as footway slurry sealing and localised footway and cycleway reconstruction schemes to improve and extend the condition of the asset. We are reviewing our footway and cycleway hierarchies and trialling camera-based survey technology to improve the quality of condition data and support stronger evidence led investment decisions.
Maintaining and improving these assets supports Dorset Council's objectives to promote active travel, improve health and wellbeing, reduce congestion, and contribute to environmental and climate ambitions.
Dorset Council manages approximately 2,640km of footways using a hierarchy-based, risk-led approach set out in the Dorset Highways Code of Practice for the Classification of Highway Safety Defects & Hazards.
Planned investment of £1.195 million in 2026/27 will deliver structural and preventative maintenance to footways and cycleways, supported by Department for Transport funding and additional corporate investment of £360,000. To support maintenance programmes focussed on the provision of safe, accessible infrastructure for walking and cycling.
Drainage
| Question |
Answer |
| Please provide an estimate of your drainage maintenance expenditure split (in percentages) between: |
|
| a. Reactive (incident- or failure-driven) maintenance |
45% |
| b. Planned maintenance (routine/cyclical and/or risk-based) |
55% |
| Does your authority utilise a digital drainage management platform, covering asset inventory, inspection history, sensor data, and risk scoring? |
Yes |
| Do you maintain a record of locations where drainage issues are known to cause or contribute to carriageway deterioration or surface water ponding? |
Yes |
| Do you utilise smart sensors or other remote monitoring technologies to monitor performance of your drainage assets. If yes, please provide some high-level information in bullet points below |
No |
Dorset Council manages drainage assets through its Confirm asset management system, which holds drainage inventory, inspection records, flooding enquiries and maintenance history. A record of known flooding hotspot’s locations and resilience critical drainage assets is maintained to prioritise investigations and maintenance activities.
The authority has a risk-based approach to drainage maintenance on our resilient network using flood reports, silt levels, flood mapping and asset data. While remote sensors are not currently deployed, emerging technologies in remote camera systems are being evaluated to support future asset monitoring and early intervention.
Dorset Council recognises the increasing impact of climate change and more frequent intense rainfall events on the highway drainage network. Drainage asset management is focused on protecting network resilience through a combination of planned and reactive risk-based maintenance and investment.
To strengthen flood resilience, Cabinet approved an additional £5.25 million investment, comprising £5 million to address known flooding hotspots and repair storm damaged infrastructure, and £250,000 for an additional dedicated gully cleaning team. This investment will be delivered through a phased programme of prioritised schemes, providing long-term improvements to drainage performance, flood resilience and network reliability.
Skills and training
Question |
Answer |
| Do you have an up-to-date training and development plan for those responsible for highways asset management in your authority? |
Yes |
| Do you or your main highways contractors support professional development through a recognised professional training scheme (e.g. Institution of Civil Engineers (ICE) or Institution of Highway Engineers (IHE))? |
Yes |
| Does your authority contribute towards the cost of professional membership or professional development required for relevant highways roles? |
No |
| Do you employ a professionally qualified engineer (e.g. Chartered Engineer (CEng) or equivalent competence) with responsibility for the management of highway structures (either in house or through a contracted arrangement)? |
Yes |
| Does your authority define competence requirements for key highways asset management roles and take steps to address any identified gaps (either directly or through contractual arrangements)? |
Yes |
| Do you or your main contractors support early career development in your local area, for example through apprentice schemes, traineeships or pre-apprenticeship programmes, sponsored qualifications (e.g. HNC/HND, degree, MSc), graduate schemes etc |
Yes |
Dorset Council maintains an up-to-date training and development framework for officers involved in highways asset management, with competency requirements identified for key roles and development needs addressed through annual appraisal and workforce planning processes.
The Council and its principal highways contractors actively support professional development, including recognised professional training schemes and pathways to professional registration. Professionally qualified engineers are employed to provide specialist oversight of highway structures management.
Dorset Council also supports the development of future talent through apprenticeship, trainee and graduate opportunities, alongside sponsored vocational and higher education qualifications where appropriate, helping to maintain a skilled and sustainable highways workforce.
Dorset Highways maintains a structured, role-based training and development programme, supported by a service-wide training matrix that identifies the mandatory and desirable competencies for each role. Front-line operational staff benefit from access to an in-house IOSH-qualified trainer who delivers a range of practical and plant-related training, including excavator, dumper and small plant operation, helping to ensure skills remain current and consistent.
The service actively supports workforce development through apprenticeships (including pathways to employment), degree apprenticeships and higher-level qualifications, including HNC, degree and master's programmes. This includes Construction Delivery apprentices undertaking technical training alongside operational experience. Dorset Highways also offers industry placement opportunities where available and participates in the ICE Graduate Development Programme. In addition, the service supports colleagues working towards professional accreditation and continuing professional development through relevant professional institutions, helping to build capability, resilience and succession across the organisation.
Adapting roads to withstand climate pressures
| Question |
Yes/no |
| Have you updated your asset management policy and strategy to reflect the increased probability of extreme-weather and/or geohazards now and in the future? |
Yes |
| Have you identified your resilient network and agree this with senior decision-makers |
Yes |
| If yes, when did you last update this. |
09/2026 |
| Have you identified locations that are repeatedly affected by extreme weather (e.g. flooding, heat damage, storms)? |
Yes |
| Which climate‑adaptation measures are currently implemented on your network? |
|
| Targeted drainage upgrades or maintenance |
Yes |
| Natural flood management / SuDS |
Yes |
| targeted slope / ground stability / landslip mitigation |
Yes |
| Heat‑resilient materials or surface treatments |
Yes |
| Tree planting / shading for heat management |
Yes |
Understanding and mitigating our climate risks To address the risks our network faces from the changing climate and to enhance resilience:
- continue to design and maintain our network to withstand climate change impacts
- implementing sustainable practices to reduce our carbon footprint
- targeting additional investment to drainage improvement schemes to address the challenges of climate change, for future network resilience
|
Yes |
| None of the above |
|
| Have you measured and benchmarked the greenhouse gas emissions from your highways maintenance service using a recognised industry standard? Or do you have arrangements in place to do this, such as by signing up to the DfT funded ADEPT Carbon Leadership Programme. |
Yes |
| Have you formally engaged with the DfT funded ADEPT live labs 2 Programme, to understand what lessons your authority can utilise to increase the efficiency of your operations and support decarbonisation efforts? |
Yes |
Dorset Council participated in the ADEPT Carbon Leadership Programme (CLP) for 2024/25 and has already committed to the DfT-funded programme for 2025/26. Through the recognised ADEPT Carbon Measurement and Management framework, we completed a Carbon Best Practice Assessment, Carbon Footprint Assessment and detailed Carbon Footprint Report. This has enabled us to measure and benchmark emissions from our highways maintenance service against peer authorities, identify best practice, and better understand sector challenges. Early completion demonstrates Dorset Council’s commitment to measuring, managing and reducing greenhouse gas emissions in support of net zero objectives.
Reducing carbon emissions from highway maintenance activities is a key priority for our highways service and supports Dorset Council's wider commitment to tackling climate change and achieving net zero ambitions. We are actively decarbonising our operations through a range of initiatives designed to reduce emissions from materials, plant, vehicles and service delivery.
Our approach includes increasing the use of lower-carbon materials wherever practical and appropriate, promoting active travel options for both staff and residents, and optimising works programmes to minimise travel distances, vehicle movements and associated emissions. We are also transitioning our operational fleet to cleaner alternatives, including the use of hydrotreated vegetable oil (HVO) and electric vehicles.
Innovation plays an important role in our carbon reduction programme. We have the UK's first fully solar-powered hot box for storing bituminous materials, significantly reducing emissions associated with maintenance operations. In addition, we are increasing the use of electric hand tools and small plant to reduce reliance on fossil fuels.
Our winter maintenance service also adopts a route-based approach that minimises spreading activities and unnecessary vehicle movements, helping to reduce fuel consumption. Together, these measures are delivering tangible reductions in the carbon footprint of our highways service.
Innovation
| Question |
Yes / No |
| Do your procurement and contracting approaches encourage and reward innovative practice? |
Yes |
| Can you demonstrate that innovative materials and practices are regularly reviewed and, where appropriate, integrated into business-as-usual operations? |
Yes |
| If you have conducted innovation trials, have you shared the findings of these publicly or with professional networks? |
Yes |
Dorset Council promotes innovation through its risk-based asset management approach, aligned with Well-managed Highway Infrastructure guidance. Innovation is focused on reducing carbon emissions, improving asset performance, enhancing safety and increasing efficiency. Initiatives include the use of lower-carbon materials, HVO fuel, electric vehicles, electric plant and the UK's first fully solar-powered hot box for bituminous materials. Dorset regularly reviews and trials new technologies and treatments, including asphalt rejuvenation, in-situ recycling, micro asphalt, ultra-thin surfacing, screed patching and erosion protection solutions. Findings are shared through professional networks including LCRIG, the South West Highways Alliance (SWHA), industry forums and supplier case studies.
Innovation is central to Dorset Council's highway service and is essential to meeting both the Council's net-zero ambitions and the increasing challenges posed by climate change. Our approach focuses on reducing carbon emissions, improving network resilience, extending asset life and delivering better value through good asset management. As weather extremes place greater pressure on highway assets, we continue to adopt innovative materials, technologies and maintenance techniques that enhance performance while reducing environmental impact.
Dorset is always keen to trial and then adopt innovations in highway maintenance treatments that reduce resource consumption, waste and future maintenance demands.
Examples of innovations that have been adopted
Examples of the innovations we have adopted into operational use. Dorset Council actively embraces innovation to improve network performance, reduce whole-life costs, enhance safety and support the Council's carbon reduction and climate change objectives. The following examples demonstrate five innovations that have successfully progressed beyond trial phases and are now embedded within routine highway operations.
1. Solar-Powered Asphalt Hot Box
What was implemented?
Dorset Council introduced the UK's first fully solar-powered, all-electric asphalt hot box at Charminster Depot. The unit stores hot asphalt for pothole repairs and patching works and replaces a traditional propane-gas-powered system. The hot box is powered entirely by solar energy generated from photovoltaic panels installed at the depot.
Impact
- reduces carbon emissions by approximately 80,443kg CO₂e per year
- eliminates fossil fuel consumption associated with asphalt storage
- reduces operational energy costs
- supports efficient permanent pothole repairs through improved material availability
- recognised through a Silver Green Apple Environment Award
Scale of adoption
The technology is part of Dorsets daily operational use and forms part of our wider decarbonisation of highways operations programme, supported by solar panel installations across Charminster, Ferndown and Wareham highways depots.
2. In-Situ Recycling Using Calcined Clay
What was implemented?
Following successful trials, Dorset Council has incorporated in-situ recycling fully into its structural maintenance toolkit. The process recycles existing carriageway material on site, reducing the need for imported aggregates and removal of waste materials. During 2026, Dorset further enhanced the process through the introduction of calcined clay as a lower-carbon alternative to traditional cementitious binders.
Impact
- Delivers significant reductions in embodied carbon
- Calcined clay has an embodied carbon footprint of approximately 272kg CO₂e per tonne compared with 604kg CO₂e per tonne for conventional CEM II products
- Achieved an estimated 82% reduction in carbon impact while maintaining structural performance
- Reduces material transportation and waste
- Extends carriageway life and improves asset resilience
Scale of adoption
Approximately 90,000m² of carriageway was treated during the 2026 programme, making it the largest programme of its kind in Europe. Following successful trials, in-situ recycling is now a core component of Dorset's end of life carriageway renewal strategy.
3. Screed Patching
What was implemented?
Dorset Council successfully trialled screed patching product as an early-life intervention treatment for carriageway deterioration. The process seals and repairs defects at an early stage, preventing further deterioration and delaying the need for more extensive structural repairs.
Impact
- reduces carbon emissions by up to 85% compared with traditional patching methods
- uses recycled waste tyres, supporting circular economy principles
- reduces waste and material movements by approximately 90%
- minimises traffic disruption and improves safety for road users and operatives
- delivers lower whole-life maintenance costs through proactive intervention
Scale of adoption
The treatment has transitioned fully from trial to operational delivery. Dorset has purchased specialist equipment rather than continuing to lease it, embedding screed patching within annual capital maintenance programmes. Following proven success, programme delivery is being expanded further during 2026/27 through additional plant investment and increased treatment volumes.
4. Asphalt Rejuvenation
What was implemented?
Following a successful trial, asphalt rejuvenation has been adopted as a preventative maintenance treatment within Dorset's highway asset management strategy. The process restores aged asphalt by replenishing lost oils and improving material flexibility, thereby slowing deterioration.
Impact
- extends pavement life and protects assets from weathering
- delays the need for more carbon-intensive structural maintenance
- improves whole-life performance and network resilience
- reduces maintenance costs through preventative intervention
- supports carbon reduction objectives by maximising the lifespan of existing assets
Scale of adoption
Asphalt rejuvenation is now fully incorporated within Dorset's structural maintenance toolkit and preventative maintenance programmes. Its use has expanded significantly as part of the Council's asset lifecycle approach, with treatment areas increasing in 2026/27 to maximise network longevity and value for money.
5. Hydrotreated Vegetable Oil (HVO) Fleet Transition
What was implemented?
Following successful fleet trials, Dorset Council has adopted Hydrotreated Vegetable Oil (HVO) as a replacement for diesel across the majority of its non-electric operational fleet. HVO is produced from recycled vegetable oils, waste oils and animal fats and can be used without major modifications to vehicles.
Impact
- reduces carbon emissions by up to 90% compared with diesel
- supports Dorset Council's carbon reduction and net-zero objectives
- improves air quality through reduced emissions and pollutants
- provides an immediate and practical decarbonisation solution while electric vehicle technology continues to develop
- enables continuity of service without operational impacts
Scale of adoption
Approximately 75% of Dorset Council's non-electric fleet is transitioning to HVO, including highways lorries, tippers, vans and operational vehicles. More than 500 vehicles are planned to operate using HVO, making it one of the largest fleet decarbonisation programmes within the highways service.
These innovations demonstrate Dorset Council's commitment to embedding innovation into routine service delivery rather than treating it as isolated trials. Asphalt rejuvenation, screed patching and in-situ recycling have all successfully moved from trial phases into mainstream operational use and now form key elements of Dorset's preventative maintenance, asset preservation and structural renewal strategies. The scale of deployment for all three treatments has increased during 2026/27, reflecting confidence in their ability to improve network performance, extend asset life, reduce whole-life costs and contribute to the Council's climate change and net-zero ambitions.
Working with utility companies to reduce disruption to road users
| Question |
Yes / No |
| Do you routinely monitor and enforce utility works quality as part of your streetworks management? |
Yes |
| Have you undertaken a senior‑endorsed assessment of whether a lane rental scheme would be suitable for your area? |
Yes |
| Do you seek input from utility companies when determining your highways maintenance programme to help reduce disruption? |
Yes |
| Have you conducted and published a permit scheme evaluation within the last three years? |
Yes |
| Have you conducted a traffic sensitive review in the last three years? |
Yes |
Dorset Council's permit scheme is in its sixth year. The scheme was introduced in January 2020 and is based on the Traffic Management Act 2004 and related regulations. It applies to all roadworks on public streets in the county.
The permit scheme has significantly reduced disruption. While the scheme has stabilised since its introduction, minor improvements can still be made. Increases in permit fees should help make the scheme more cost-effective in the future.
The total occupation of the highway in Year 5 was 49,165 days, Year 6 showed a reduction to 46,213 days (Nearly 3,000 days less occupation).
Dorset Council’s permitting scheme processed 29,692 permit and variation applications, with 16% from Dorset Highways and 84% from external promoters. 76% were granted first time, fewer than 19% were refused, and just 0.1% were deemed.
Improved planning enabled 89% of works to receive permanent reinstatement during the initial phase, reducing costs, disruption and repeat visits. Instances of collaborative working in Year 6 were 171, lower than Year 5 but higher than Year 1.
Year 6 achieved a 31% reduction in network occupancy (46,213 vs 67,501 days), delivering a BCR of 14.9 and NPV of £10.96m, far exceeding DfT value-for-money thresholds.
Managing highways maintenance contracts effectively
| Question |
Yes / No |
| Does your authority retain in‑house technical capability to independently assess maintenance interventions proposed by contractors? |
Yes |
| Do you routinely analyse actual unit costs (for example £/m² of road surface treatments, or £/pothole repair) for core highways maintenance activities delivered under contract and compare them against benchmarks or historic performance? |
Yes |
| Do you have defined KPIs for your highway’s maintenance contract(s), and are they actively monitored by your authority to manage performance? |
Yes |
| If reactive pothole repairs are delivered by a contractor, do your contracting arrangements incentivise single‑visit permanent repairs where it is safe and appropriate to do so? |
No |
Dorset retains in-house technical expertise to independently assess and challenge maintenance interventions, ensuring treatments are appropriate, cost-effective and aligned with asset management objectives. The service routinely monitors unit costs for key maintenance activities and compares performance against historical data and industry benchmarks, including the NHT Cost, Quality, Customer Efficiency (CQC) Network, to support value for money and continuous improvement.
Contract performance is managed through a suite of defined KPIs, which are regularly monitored and reviewed by Council officers.
Dorset delivers reactive pothole repairs through its in-house workforce, as such these activities are not subject to contractor incentive mechanisms. However, repair quality, productivity and operational performance remain subject to ongoing management review, and performance monitoring.
Dorset Council maintains robust operational and performance management arrangements to support delivery of highway maintenance activities. Monthly and quarterly performance reviews are undertaken to monitor service performance, productivity, quality and value for money.
The service promotes a "right first time" approach, seeking to deliver permanent repairs at the earliest opportunity where appropriate, reducing repeat visits and minimising whole-life costs. Customer enquiries reported defects and complaints are routinely monitored to identify trends and inform service improvements. Where contracted services are used, performance is reviewed through quarterly operational groups and strategic boards, providing oversight of delivery, financial performance, continuous improvement initiatives and compliance with the Council's asset management objectives.