Contact the HMRC childcare funding helpline if you're having difficulties with:
- applying for 30 hours funded childcare and/or Tax-Free Childcare
- reconfirming your eligibility for funded childcare and/or Tax-Free childcare
If you’ve been unable to access Tax-Free Childcare or funded childcare for working families due to technical issues, you may be able to claim a top-up refund or compensation.