An error occurred while processing the template. 
The following has evaluated to null or missing:
==> currentCategories[0]  [in template "35001#35028#2421356" at line 56, column 32]

----
Tip: It's the final [] step that caused this error, not those before it.
----
Tip: If the failing expression is known to legally refer to something that's sometimes null or missing, either specify a default value like myOptionalVar!myDefault, or use <#if myOptionalVar??>when-present<#else>when-missing</#if>. (These only cover the last step of the expression; to cover the whole expression, use parenthesis: (myOptionalVar.foo)!myDefault, (myOptionalVar.foo)??
----

----
FTL stack trace ("~" means nesting-related):
	- Failed at: #assign currentCategory = currentCate...  [in template "35001#35028#2421356" at line 56, column 5]
----
1<#compress> 
2<#assign layoutAssetEntry=staticUtil['com.liferay.portal.kernel.util.WebKeys'].LAYOUT_ASSET_ENTRY> 
3<#if request.getAttributeNames()?seq_contains(layoutAssetEntry)> 
4  <#assign 
5    parentAsset=request.getAttribute(layoutAssetEntry) 
6    currentCategories=parentAsset.getCategories() 
7  > 
8</#if> 
9 
10<#assign journalArticleRetrievalService = serviceLocator.findService("com.placecube.journal.service.JournalArticleRetrievalService") /> 
11<#assign journalArticleService = serviceLocator.findService("com.liferay.journal.service.JournalArticleService") /> 
12 
13<#macro getCategoryNames category> 
14    <#assign allCurrentCategoryNames = allCurrentCategoryNames + [category.name]> 
15        <#if category.getParentCategory()??> 
16            <@getCategoryNames category.getParentCategory() /> 
17        </#if> 
18</#macro> 
19 
20<#function hasCategoryName alert, pageCategoryName> 
21  <#list alert.getCategories() as category> 
22    <#if category.name == pageCategoryName><#return true></#if> 
23    <#if allCurrentCategoryNames?seq_contains(category.name)><#return true></#if> 
24  </#list> 
25  <#return false> 
26</#function> 
27 
28 
29<#function normalAlert entry> 
30    <#if (alertType?contains('value 1') || alertType?contains('value 2'))><#return true></#if> 
31  <#return false> 
32</#function> 
33 
34<#function isAlertHidden alertId> 
35<#local cookies = request.getCookies()>  
36    <#list cookies as cookie> 
37        <#if cookie.getValue()?matches(alertId)> 
38        <#return true> 
39        </#if> 
40    </#list> 
41        <#return false> 
42</#function> 
43 
44<script> 
45function hideAlert(alertId) {  
46  var now = new Date(); 
47  var time = now.getTime(); 
48  var expireTime = time + 1000*36000; 
49  now.setTime(expireTime); 
50  document.cookie = 'alertHidden=' + alertId + ';expires='+now.toUTCString()+';path=/'; 
51} 
52</script> 
53  
54<#if currentCategories??> 
55 
56    <#assign currentCategory = currentCategories[0]> 
57    <#assign serviceCategory = currentCategory.name/> 
58    <#assign allCurrentCategoryNames=[]> 
59     
60    <@getCategoryNames currentCategory /> 
61     
62        <#list entries as curEntry> 
63	 
64	    <#assign journalArticle = journalArticleService.getLatestArticle(curEntry.getClassPK()) /> 
65        <#assign alertBody = journalArticleRetrievalService.getFieldValue(journalArticle,"alertBody",locale) /> 
66        <#assign alertDismiss = journalArticleRetrievalService.getFieldValue(journalArticle,"select_dismiss",locale) /> 
67        <#assign alertType = journalArticleRetrievalService.getFieldValue(journalArticle,"select_type",locale) /> 
68        <#assign body = alertBody.get() /> 
69        <#assign categories = curEntry.getCategories()> 
70        <#assign alertId = curEntry.entryId?c> 
71        <#assign foundCategory = hasCategoryName(curEntry, serviceCategory)> 
72         
73        <#if alertType?contains('value 3')> 
74                <#if !isAlertHidden(alertId)> 
75                    <div class="alert alert-primary <#if alertDismiss?contains('value 1')>alert-dismissible</#if> p-0" role="alert"> 
76                        <div class="alert-body-wide d-flex justify-content-center"> 
77                         
78                        <div class="alert-body">     
79                            <div class="alert-top alert-warning px-3"> 
80                                 
81                            <#if alertDismiss?contains('value 1')> 
82                            <button type="button" id ="alertClose" onclick="hideAlert(${alertId})" class="close text-dark mt-2"  data-dismiss="alert" aria-label="Close"> 
83                                <span aria-hidden="true">&times;</span> 
84                            </button> 
85                            </#if>         
86                                 
87                            <h2 class="text-dark"> 
88                                <svg class="lexicon-icon lexicon-icon-exclamation-full text-dark" id="global" viewBox="0 0 512 512"> 
89                                <path class="lexicon-icon-outline" d="M256,0C114.6,0,0,114.6,0,256s114.6,256,256,256s256-114.6,256-256S397.4,0,256,0z M256,384c-17.7,0-32-14.3-32-32 
90	s14.3-32,32-32s32,14.3,32,32S273.7,384,256,384z M272,288h-32l-16-160h64L272,288z"></path> 
91                                </svg>  
92 
93                                Important 
94                             
95                            </h2> 
96                            </div> 
97                                <div class="alert-text alert-warning px-3"> 
98                                    <h3 class="mt-2">${curEntry.getTitle(locale)}</h3> 
99                                    <p>${body}</p> 
100                                </div> 
101                        </div> 
102                    </div> 
103                </#if>  
104        </#if>         
105        
106        <#if normalAlert??> 
107                <#if foundCategory> 
108                 
109                    <#if !isAlertHidden(alertId)> 
110 
111                    <div class="alert alert-primary d-flex justify-content-center <#if alertDismiss?contains('value 1')>alert-dismissible</#if> p-0 mb-2" role="alert">          
112                        <div class="alert-body"> 
113                            <div class="alert-top  
114                            <#if alertType?contains('value 1')>red-background</#if> 
115                            <#if alertType?contains('value 2')>bg-black</#if> px-3"> 
116 
117                            <#if alertDismiss?contains('value 1')> 
118                                <button type="button" id ="alertClose" onclick="hideAlert(${alertId})" class="close text-light"  data-dismiss="alert" aria-label="Close"> 
119                                    <span aria-hidden="true">&times;</span> 
120                                </button> 
121                            </#if> 
122 
123                            <h2 id="alert"> 
124                                <svg class="lexicon-icon lexicon-icon-exclamation-full" viewBox="0 0 512 512"> 
125                                <path class="lexicon-icon-outline" d="M256,0C114.6,0,0,114.6,0,256s114.6,256,256,256s256-114.6,256-256S397.4,0,256,0z M256,384c-17.7,0-32-14.3-32-32 
126	s14.3-32,32-32s32,14.3,32,32S273.7,384,256,384z M272,288h-32l-16-160h64L272,288z"></path> 
127                                </svg>  
128                                <#if alertType?contains('value 1')>Warning</#if> 
129                                <#if alertType?contains('value 2')>Important</#if> 
130                             
131                            </h2> 
132                            </div> 
133                                <div class=" 
134                                <#if alertType?contains('value 1')>alert-text-red</#if> 
135                                <#if alertType?contains('value 2')>alert-text-primary</#if> px-3"> 
136                                    <h3 class="mt-2">${curEntry.getTitle(locale)}</h3> 
137                                    <p>${body}</p> 
138                                </div> 
139                        </div> 
140                    </div> 
141                    </#if>     
142                </#if>  
143        </#if> 
144        </#list>  
145         
146<style> 
147 
148.portlet:first-of-type { 
149margin-bottom:0px!important; 
150} 
151 
152.alert-body { 
153 max-width: 1228px; 
154 width: 100%; 
155 padding: 0 1rem 0 1rem; 
156 margin-top: 0.8rem; 
157} 
158 
159.alert-body-wide { 
160  background-color:#fc0; 
161  width: 100vw; 
162  position: relative; 
163  left: calc(-51vw + 50.5%); 
164  margin-top: -1.1rem; 
165} 
166 
167 
168.lexicon-icon-exclamation-full { 
169    height: 1.3em; 
170    width: 1.3em; 
171} 
172 
173.alert { 
174    margin-bottom: -1.5rem; 
175} 
176 
177h2#alert { 
178    margin-top: 0rem; 
179    margin-bottom: 0rem;  
180    color:#FFFFFF; 
181    font-size: 1.25rem; 
182     
183} 
184 
185.alert-primary { 
186    background-color: #FFFFFF; 
187    border-color: rgb(0 0 0 / 0%); 
188    } 
189     
190.alert-top { 
191    width: 100%; 
192}  
193 
194.red-background { 
195    background-color:#D4351C; 
196} 
197 
198.bg-black { 
199    background-color:#000000; 
200} 
201 
202	.alert-primary .close { 
203    color: #000000; 
204    font-size: 2rem; 
205    float:right; 
206    position: inherit; 
207    margin-top: 0.5rem; 
208} 
209    .alert-text-primary { 
210    color: #000000!important;  
211    border: 6px #000000 solid!important; 
212    } 
213     
214    .alert-text-red { 
215        color: #000000!important;  
216	border: 6px #D4351C solid!important; 
217    } 
218     
219    .alert-text-yellow { 
220    color: #000000!important;  
221	border: 6px #D4351C solid!important; 
222    } 
223     
224	</style>           
225     
226</#if> 
227</#compress> 
  1. Home
  2. Careline providers - Technology Enabled Care (TEC)

Careline providers - Technology Enabled Care (TEC)

What is a careline? 

A careline, sometimes known as a lifeline, is a 24/7 home personal emergency alarm service designed to help people to remain safe and independent in their own homes.

How it works

Personal alarm

You wear a pendant or wristband with a button.

Emergency response

Press the button. It calls a trained helper at the monitoring centre.

Immediate help

The helper talks to you through the alarm unit. They find out what you need and call emergency services, your family, or carers if needed.

Sensors

Some alarms have extra sensors like smoke detectors or fall detectors. These send an alert even if you can’t press the button. There might be an extra cost for these sensors.

Choosing a lifeline careline provider

What to ask

All UK careline providers are now switching to digital equipment to meet new OFCOM regulations. When contacting a provider, make sure to:

  1. Ask for digital equipment.
  2. Request up-to-date pricing. It’s a good idea to compare at least two providers before making a decision.

Key questions to ask each provider

What are the rental costs?

Ask about the cost of the home alarm unit and any additional sensors you might want.

Is a keysafe required?

If so, find out the cost of supplying and fitting one.

Is there an installation fee?

Some providers may charge for setting up the equipment.

What is the weekly monitoring charge?

This is the ongoing cost for 24/7 emergency support, some providers charge more for monitoring additional sensors.

Explore your options

While we are unable to recommend a specific provider, we encourage you to explore the options available and choose the one that best suits your personal needs.

Medequip Connect Dorset

Careline Dorset / Life Line Fall Pendant Careline 365

Personal alarms and monitoring systems - Miguardian by Livity Life

Live independently with Technology Enabled Care (TEC)

See our page about Living independently with Technology Enabled Care (TEC)

Get support

Our Adult Access Team is here to help.

Contact Adult Social Care

Full contact details