Gillingham Library autism picture journey

Before I go to the library

This is our entrance. There is an automatic door on your right to enter the library.

The library is open at these times:

Monday          10am to 1pm
Tuesday          9.30am to 6.30pm
Wednesday    Closed
Thursday        9.30 to 5pm
Friday             9.30 to 6.30pm
Saturday         9.30 to 4pm
Sunday           Closed

If I am nervous about going, I can talk to the library staff and ask questions first.

I can call 01747 822180.

I can ask the library staff for a tour of the library.

When I visit the library

There are people who work at the library who I can talk to. I will know who they are by their badges.

The staff might be wearing a mask.

The library might be busy but I will be able to browse for books for as long as I want.

If I normally wear a face covering, I can keep it on in the library.

I can also sanitise my hands when I enter the library.

How I become a member of the library

When I get to the library, I will see a desk. There will be a Perspex screen that staff will be behind.

I will talk to one of the library staff there about how to become a member of the library.

I will complete a form. I will write my name, address, date of birth, telephone number and email address and sign it.

I will show them identification. This can be a driving licence, bank statement or household bill.

The library staff will give me a library card and a PIN.

How I borrow books or DVDs

In the library there will be shelves of books and DVDs.

I can borrow a book or DVD and take it home with me.

I will have to pay to borrow a DVD.

If I want to borrow a book or DVD, I will talk to a member of the library staff.

The staff will show me how to borrow the books or DVD and tell me when I need to bring it back to the library.

How I use the computer or do some printing

The library will also have some computers which are free to use.

I can use a computer for an hour-long session, but I can ask for more time if I need it.

I can also do any printing or photocopying I need to. This costs 10p per page.

When I have finished, I will leave the library through the automatic doors.

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