The Capacity Tracker is a cloud-based digital insight tool built by NECS in partnership with NHS England that enables care home, home care, in-patient community rehabilitation, substance misuse and hospice providers to easily and quickly share vacancy and other critical information in real time.

Statutory guidance: Formal notice of a mandate for all adult social care providers

From 31 July 2022 and until further notice, the Capacity Tracker (CT) must be completed each month. Information must be updated within a designated 7-day reporting window. This window will open at the start of the eighth day of each month and run until the end of the 14th day of each month, or the next working day where the 14th day falls on a weekend or public holiday.  

Data collection reporting windows

The reporting windows for the coming months are:

  • 8 January to 15 January 2024 (inclusive – both dates included)
  • 8 February to 14 February 2024 (inclusive – both dates included)
  • 8 March 2024 to 14 March 2024 (inclusive – both dates included)

A big thank you from Dorset Council to all our Care Home providers in achieving 100% compliance during the DHSC’s October, November and December 2023 submission windows and for your continued support.

Upcoming training for providers

Care home and home care provider training: using Capacity Tracker

The sessions are aimed at Adult Social Care CQC regulated providers and covers the following information:

  • how to get set up on Capacity Tracker
  • what Capacity Tracker is and its general functionality
  • tips and tricks to make your service stand out
  • current government policy and guidance, related to Capacity Tracker
  • how Capacity Tracker is used to source vacancies
  • how Capacity Tracker benefits the health and social care system

Joining Instructions:

  • sessions will be hosted on Microsoft Teams.  
  • no prior booking is required and the number of participants per session is unlimited
  • please join the session a few minutes beforehand to allow for a prompt start 
  • estimated duration of each session is 1 hour

Upcoming training dates for care home providers

You may join any of the sessions listed below via this Microsoft Teams link | Meeting ID: 372 172 762 94 | Passcode: fK2FKW

January sessions:

  • Wednesday 3 January at 1:30pm
  • Tuesday 9 January at 2:30pm

Upcoming training dates for home care providers

You may join any of the sessions listed below via this Microsoft Teams link | Meeting ID: 358 742 106 527 | Passcode: MjbFvJ

January sessions:

  • Thursday 4 January at 2.30pm
  • Wednesday 10 January at 2pm

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