Register for housing

Finding your own home, such as renting privately, is often the fastest solution for most. This is because:

• there are more than 6000 people on our register, waiting for housing
• we have to follow a legal system to prioritise them by housing need
• there are more people with the highest housing needs added every month
• even those in the highest need often have to wait a long time to be offered housing

Use our pre-application check to find out if you qualify for and are eligible to get accepted on to the register.

Read more about how our bands are assigned and our eligibility criteria.

You may need to provide certain documents to support your application.

We will not process your application until it is complete, and all evidence is supplied.

Read more about the evidence you may need to supply and your next steps.

You will need an account to log in. To get an account, you will need to gather evidence and apply.

Already have an account?

If you already have an account for our housing register, you can go straight to our log in page.

When you are logged in, you can update any information about yourself.

It is very important that you tell us of any changes in your circumstances so that we can reassess your banding.

New applications

There is currently a 9 week wait for new applications to be assessed.

If you are accepted, we will tell you which housing need band you are in.

Once you know which band you are in, you can bid on properties.

You can read more about how our bands are assigned in our policy.

When you have received notification that your application has been accepted you can begin to bid for properties.

You can check the status of your application by logging in to your account.

You must ask for a review within 21 days of being notified of the decision. This usually means 21 days from when you receive the formal decision letter or email.

Find out more about how to get a decision reviewed.

We believe in continuously improving our services please tell us if you have a comment, compliment or complaint.