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Water supply testing

Most properties within the Dorset area receive their water from a water company (mains supply), but some depend on smaller private water supplies.

Depending where you live, mains water is provided by either:

These companies must rigorously test the quality of their supplies to check that they comply with national standards. The results are publicly available - usually on their websites.


Water quality

If your complaint relates to the quality of a mains supply we recommend that you contact your supplying company initially. You can contact us if you are unhappy with their response.

Other complaints

For complaints such as billing and meter charging, please contact  OFWAT.

For complaints about rivers, seawater, reservoirs or other water courses please contact the  Environment Agency

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