Educational Psychology Service helpline for parents and carers
If you're concerned about how your child is coping during coronavirus and you live in the Dorset Council area, you can request a 30 minute consultation with one of our educational psychologists.
Consultations are available weekly.
Calls are confidential unless there's a risk of harm to you, your child or someone else.
Call 01305 228300 to ask for an appointment.
We want adults in schools and other settings to meet the special educational needs (SEN) of all their pupils. To do this, we make sure they have the right skills, capacity and confidence.
We aim to help children, young people and adults around them to be able to:
- identify effective solutions for their particular situation and setting
- put the identified solutions in place
How we work
We build on the work that has taken place as part of the graduated process for SEN within the school and other inclusion services.
Every Dorset local authority school and academy has a named educational psychologist (EP).
We use a consultation model that focuses on working together to:
- agree clear outcomes and targets to address raised issues
- plan actions to achieve our outcomes
- review progress
Within the consultation model we might also:
- work with a child to clarify their needs and explore their views
- carry out observations in a school or setting to explore what works well for a child or group of children
- observe what might present difficulties to pupils in school and other settings
- support staff to develop activities for groups of children within a school
- provide support to develop systems within a school
We also support school communities to cope with sad or traumatic events.
All Dorset EPs are registered with the Health and Care Professions Council (HCPC). We must adhere to HCPC professional standards and requirements for continuing professional development.
Training and development
We offer a range of training and development opportunities for staff working with pupils. This includes:
- training that focuses on particular categories of need
- training that develops professional practice such as mediation skills
- staff development support such as specialist supervision or coaching
- training around meeting the needs of children and young people
How to access the educational psychologist service
Parents and carers
You can talk to the special educational needs coordinator (SENCO) at your child's school. If your child's needs are complex, the SENCO can talk to you about the possibility of involving an EP.
Independent schools, local authority schools or academies from another area and other organisations
Contact one of our senior educational psychologists: