Hearing support service (HSS) 

The HSS works with children and young people from birth to 18 years with mild to profound hearing loss.  Students with an education, health, and care plan (EHCP) can be supported up to the age of 25 while attending further education.  

We are a team of specialist advisory teachers, known as qualified teachers of the Deaf (QToD).  In addition, the team has a specialist teaching assistant who is the audiology technician and a sign language support worker who is a native British Sign Language (BSL) user.  Many parents will also meet the Educational Audiologist who regularly attends Audiology clinics for school age children. 

We work across two local education authorities: Dorset Council and Bournemouth, Christchurch and Poole (BCP) Council.  We provide advice and support to:

  • children and young people
  • families
  • pre-schools
  • schools
  • colleges
We work in close partnership with local special educational needs and disabilities (SEND) education teams and Dorset Children’s Audiology Services. 

If you are concerned about your child’s hearing, please speak to your Health Visitor, School Nurse, or GP who can do an initial assessment and make a referral to Audiology if appropriate. The HSS does not provide diagnosis of hearing loss. 

Girl with hearing aid

Common signs of hearing loss, how to make a referral and what happens when a referral is made
2 girls wearing hearing aids

Referrals for children and young people who have a medically diagnosed hearing loss
Early years and foundation stage

Information and support for children under 5
Image of school age children

Information and support for school age children
Image of group of post 16 adults

Information and support for post 16 students moving to further and higher education, training, and employment
information for children and young people

Child friendly information, resources, and links
audiology and listening devices

Information about hearing loss, management of hearing aids and listening devices, and audiology services
Speech, language and communication

Language development and communication methods
social and emotional health and wellbeing

Information and support for deaf children and families
organisations and resources

Information about local and national charities and organisations

Summer Activity Day

The Hearing and Vision Support Service (HVSS) held an Activity Day in the summer term for children who are blind or have low vision and children who are deaf or have a hearing loss. The Activity Day was an opportunity to make new friends, gain social skills and develop a sense of belonging to a peer group.    

Read our e-newsletter

Keep up to date with news from the HSS with our regular Newsletter

Principal Advisory Teacher (Hearing Support Service)

Name: Ursula Murley
Email: Ursula.murley@dorsetcouncil.gov.uk
Tel: 01305 224061
Full contact details