Can't find the information you need?
If you're having difficulty finding childcare or accessing a particular service you can request additional support through our Family Information Service Outreach Team.
Our advisors will go the extra mile to help you try and find the childcare and other information that meets your family’s needs.
Updating your Family Information Directory record
If you are an organisation offering services for families see our updating FID records page for instructions on how to update your record on the directory.
Family Information Service privacy notice
Read our Family Information Service privacy notice.
Our service is available from Monday to Friday, between 8.30am and 5.30pm.