Claim Universal Credit

To claim Universal Credit you have to apply online at There are no paper forms.

Help with claiming Universal Credit

If you need help with your claim, you can:

Access Universal Credit's Help to Claim

Help to Claim can support you in the early stages of your Universal Credit claim, from the online application, through to support with your application before your first full payment. 

It's a free, independent, confidential and impartial service provided by trained advisers from Citizens Advice. They can help with things like how to gather evidence for your application or how to prepare for your first Jobcentre appointment.

Find out about Help to Claim

Local Support 

Support is available to help you get online, and sessions are being run to help you manage your Universal Credit online journal.

Find out about local support or call 01305 221048

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