Contact the HMRC childcare funding helpline if you're having difficulties with:

  • applying for 30 hours funded childcare and/or Tax-Free Childcare
  • reconfirming your eligibility for 30 hours funded childcare and/or Tax-Free Childcare

HMRC Childcare Service helpline

Email: childcare.taxfree@hmrc.gsi.gov.uk
Tel: 0300 123 4097
Full contact details
If you've been unable to access Tax-Free Childcare or 30 hours funded childcare due to technical issues, you may be able to  claim a top-up refund or compensation.