Renewing your flexi stay permit
This permit is managed by MiPermit. Permits will automatically renew if the auto-renewal option has been selected on your account. If this has not been set up, you will need to renew the permit yourself each time it expires.
Log into your MiPermit account to renew
You will need to sign in to your MiPermit account to renew your permit:
Start now on MiPermit
If you have added an email address to your MiPermit account, we will email you to let you know that your permit is expiring.
For monthly permits, you will get an email approximately 2 weeks before your permit expires.
For annual permits, you will get an email approximately 1 month before your permit expires.
Cancellation and refunds
You need to contact us in writing to cancel a permit or request a refund. You can do this by emailing: [email protected]. You will need to confirm the date you wish to cancel it by.
We can only provide refunds for whole months left on your permit. For example, if you have used 3.5 months of an annual permit, your refund would be an 8 month refund. A monthly permit cannot be refunded.
Withdrawal for misuse
We may withdraw a permit that is misused or if you do not meet the eligibility rules. See our terms and conditions for more information.