Customer care and safeguarding

This course looks at infection control, health and safety, how to help if a child has a medical emergency, an explanation on Autism and how changing the way we communicate can make a world of difference for the child (this includes picture keyrings and talkboards). The Equality Act 2010, Seatbelt and passenger safety, hazards and risks. Duty of care and legal responsibilities.

Serious case reviews and what has gone wrong in the past, code of conduct, 'keeping children safe in education 2015', safeguarding lead officers, vulnerability of children, categories of abuse and child sexual exploitation. This is then followed by 'How to respond to and report concerns, including disclosures', case studies and safer working practice.

Emergency first aid

This course incorporates CPR with use of defibrillators, Unconscious casualty - recovery position, choking, wounds, bleeding and minor injuries. Broken bones, head injuries, responding to a child with a life threatening medical illness and asthma.


Course Cost
Customer Care, Safeguarding £33
Emergency First Aid £33
Complete both courses at a reduced cost £65

Book a place

Email us to book a place.

Training Officer - Dorset Travel Training Centre

Name: Kate Rice
Full contact details

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