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Coronavirus (COVID-19): updates and advice, including help if you are struggling financially

Help is available

This might be the first time you, a friend or family member, have experienced financial difficulties or you’re feeling stressed or worried right now.

You might feel unsure who to turn to, or just need some advice about which bill to pay, or what to do next.

Talk to someone now

Whether it’s paying the rent or mortgage, keeping up with bill payments, redundancy, free school meals, benefits, mental health or relationship support, speak to someone now.

We are working with Dorset Citizens Advice, and often a chat with a specialist adviser is enough to set you in the right direction.

We want you to know you’re not alone, there is a range of help and support available. Specialist advisers can help you with immediate problems and help plan for the longer term.

Telephone the Dorset Citizens Advice line on 0344 411 1444. All advice is free, confidential and impartial. Calls cost the same as calls to landline numbers.See the Citizens Advice call charges.

Housing support mind bubble


Help and advice if you’re at risk of losing your home or are homeless

Advice for workers about redundancy, reduced hours and employment rights


Advice for workers about redundancy, reduced hours and employment rights

Jobs support mind bubble

Training and jobs

Advice about retraining, apprenticeships, learning and job opportunities

Benefits support mind bubble

Council tax and benefits

Help if you are struggling to pay Council Tax or need to claim benefits

Debt support mind bubble

Money problems

Managing debt and financial advice

Wellbeing support mind bubble

Health and wellbeing

Advice and support from Public Health Dorset

Relationships support mind bubble


Relationship help and support for victims of domestic abuse

Foodbanks support mind bubble


Find foodbanks in Dorset through the Help and Kindness website

Help share the message

To help spread the word about the Reaching Out campaign we have created posters and social media assets for you to download and share.  

Download our resources

Case study

Read our latest case study to find out how Dorset Citizen's Advice have been helping a local resident.

Help if you need to stay at home due to COVID-19

If you don’t have family, friends or a support network that can help you get the things you need we can help you

From 28 September, if you have been told to self-isolate you may be entitled to the Government's NHS Test and Trace support payment.


COVID-19 news

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We will be keeping you up to date regularly on our preparations and latest information from the government. Sign up to our e-newsletter to get the latest news.

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