Help if you need to stay at home due to COVID-19

If you don’t have family, friends or a support network that can help you get the things you need we can help you

If you have been told to self-isolate or you are caring for a child who is isolating and you are on low income or benefits, you may be entitled to the governments NHS Test and Trace support payment. Apply for a £500 one off support payment.

 

Help is available if you are experiencing financial difficulties or are feeling stressed or worried

Call Dorset Citizens Advice on 0800 144 8848

Call the Dorset Citizens Advice line freephone on 0800 144 8848 or textphone 0800 144 8884. All advice is free, confidential and impartial. Citizens Advice will not charge you to call the helpline but your service provider might do. See more about Citizens Advice call charges.

Talk to someone now

Whether it’s paying the rent or mortgage, keeping up with bill payments, redundancy, free school meals, benefits, mental health or relationship support, speak to someone now.

We are working with Dorset Citizens Advice, and often a chat with a specialist adviser is enough to set you in the right direction.

We want you to know you’re not alone, there is a range of help and support available. Specialist advisers can help you with immediate problems and help plan for the longer term.

Our scheme to support you to get help with your utility bills has now ended but you can call the Citizens Advice helpline if you're struggling with fuel poverty.

Debt support mind bubble

Managing debt and financial advice
Housing support mind bubble

Help and advice if you’re at risk of losing your home or are homeless
Advice for workers about redundancy, reduced hours and employment rights

Advice for workers about redundancy, reduced hours and employment rights
Jobs support mind bubble

Advice about retraining, apprenticeships, learning and job opportunities
Food UI image v2

Find how to access food if you are struggling
Benefits support mind bubble

Help if you are struggling to pay Council Tax or need to claim benefits
Wellbeing support mind bubble

Advice and support from Public Health Dorset
Relationships support mind bubble

Relationship help and support for victims of domestic abuse

Help share the message

To help spread the word about the Reaching Out campaign we've created posters and social media assets for you to download and share.

Case study

Read about some of the ways Dorset Citizens Advice has helped local residents during the COVID-19 crisis:

COVID-19 news

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