Skip to content

We use cookies to make the site simpler. By continuing to use this site and closing this message you agree to our use of cookies.Find out more about cookies

Close alert

Coronavirus (COVID-19): updates and advice.

Get help with your utility bills

You can get support to help with utility bills this winter, such as:

  • gas
  • electric
  • water

This help is mainly targeted at families, but please get in touch if you need support.

Vouchers and grants

The following support is available:

  • pre-payment meter vouchers up to £49. Vouchers (up to 3 per household) can be issued to households economically affected by COVID-19 and are unable to heat their homes
  • Fighting Fuel Poverty (FFP) offer energy advice and income maximisation for households. Advisers also have access to £200 grants which they can award to families on means-tested benefits who are struggling with fuel costs. Grant eligibility is not age-related but available to any household receiving FFP advice and who are unable to afford energy costs with their current level of income
  • Surviving Winter Grants have £200 grants available to households in, or at risk of fuel poverty
  • Keep Warm for Less offers advice to households with a disability or health condition to support them to access practical energy advice, grants and energy-saving measures
  • other utility companies can support you directly, for example:

Apply for help to pay for energy and utilities

Citizens Advice can give you more information about these support options and help you apply.

Find out more and apply online through the Citizens Advice website or by phone:

Your feedback

This form is to report content that is wrong, or any issues or feedback you have about the web page.

Contact us if you want to get in touch about a council service instead.

All fields are required.

Leave your email address so that we can provide a response.

This helps us direct your feedback to the appropriate council.

General data protection regulation (GDPR)

We will only use the personal information supplied by you in accordance with GDPR. By giving us this information you are consenting to such use as set out in our privacy notice.