Latest news from us
Friday 7 August
DHSC update on coronavirus testing in care homes
The Department of Health and Social Care has recently provided further information on coronavirus testing in care homes. This includes an update on the use of Randox test kits and the plan to roll out re-testing to care homes for older people and people with dementia, and all other adult care homes. Additionally two new tests, both able to detect the virus in just 90 minutes, will be made available from this week. This communication also includes a care home testing information sheet and flow chart showing how to access testing.
- DHSC Care Home Testing - Letter 31 July 2020
- Care home testing factsheet
- Routes for Coronavirus testing in adult social care in England
BCP Care Sector Support – an update
BCP Council has updated it’s webpage to reflect the latest information on the financial support provided to the care sector during the covid-19 pandemic.
Full information can be found here: BCP Care Sector Support
PPE Portal: Updated
The guidance for health providers on how to order emergency personal protective equipment was updated last week to reflect that pharmacies and larger social care providers can now order from the portal. The number of visors that can be ordered via the portal has also changed. Details can be found here: How to order emergency personal protection equipment
How to book a Covid Antibody Test (Care Staff)
Dorset Testing Cell have produced guidance on Antibody Testing for Care Home Staff which is now available for all adult social care staff until the middle of September. This guidance also includes a link to the relevant online consent form to begin the process of requesting a test and answers to some of the most frequently asked questions.
It is important to note that the science around COVID-19 is uncertain. A positive test result for antibodies only means that you have been exposed to COVID-19. Public Health England is conducting a study to establish whether antibodies detected by this test do indicate immunity to COVID-19. For further advice please contact: email@example.com
Gov.UK Supported Living Guidance
Covid 19 Guidance for Supported Livinghas been issued for providers of supported living settings. The guidance includes:
- key messages to assist with planning and preparation during the COVID-19 pandemic so that local procedures can be put in place to minimise risk and provide the best possible support to people in supported living settings
- safe systems of working including, social distancing, respiratory and hand hygiene and enhanced cleaning
- how infection prevention and control (IPC) and personal protective equipment (PPE) applies to supported living settings
Weather Alert Update: Thursday - Sunday (level increased)
- Please note that a Heat Health Alert Level 3 (Amber) for SW England has now been issued from the MET OFFICE. There is a 90% probability of Heat-Health criteria being met between Thursday 9 August and 2100 on Tuesday 11 August.
- Level 3 is reached when a heatwave is so severe and/or prolonged that its effects extend outside the health and social care, such as power or water shortages, and/or where the integrity of health and social care systems is threatened.
Wednesday 5 August
HealthWatch Dorset – Care Home Focus Group Feedback
Health Watch Dorset Care Home Focus Group have produced a report on what it is like to live and work in a care home during Covid 19.
"Please give me space" - support with social distancing
The Government has provided some online resources to support social distancing: which can be printed off the Gov.UK website: a label to put on your phone which says "Please give me space. Be kind. Thank you for understanding" a badge which says "Please give me space" or a card that you can print out and carry around with you saying "Please give me space. Be kind. Thank you for your understanding" to indicate to others that you may have difficulties or concerns in maintaining social distancing.
Bereavement Support and Practical Support Information during Covid 19
You may wish to share this latest Practical Support poster during Covid 19 which contains useful contact details for CAB, Universal Credit, accessing food and bereavement support.
More detailed information on bereavement support contacts can also be found in this Bereavement Support poster and this Covid 19 - Bereavement Support Infographic Pathway
Tuesday 4 August
Government guidance has been updated to reflect changes to ‘regular testing in care homes (England)’. For more information please refer to the guidance which can be found here: Coronavirus (COVID-19): getting tested
Please read the full guidance on wearing face coverings in an extended range of indoor settings, because as a care provider you may be supporting service users to attend these settings. COVID-19: Guidance for the safe use of multi-purpose community facilities
Update on people shielding
Information for shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19 has been updated to include information related to the pausing of shielding. Full guidance can be found here: COVID-19: guidance on shielding and protecting people defined on medical grounds as extremely vulnerable
Friday 31 July
Update on Care Home Visiting from Public Health Dorset
The national updated guidance on visiting care homespublished last week, set out the importance of continued visiting restrictions to prevent infections in care homes, but recognised that as the rate of community transmission has fallen for care homes, limited visits may now be possible, as long as appropriate actions to minimise risk of infection are followed. It states that the decision on whether or not to allow visitors, and in what circumstances, is ultimately for the provider and managers of each individual setting to make, based on the knowledge of their home and their residents, taking account of advice from the local director of public health.
Public Health Dorset have now created a local framework Dorset Framework for Care Home Visits which provides more clarity on the local approach, and an assessment of the current local situation. The Public Health Dorsetwebsite provides further information on the local picture and is updated on a regular basis.
Covid 19: Infection control precautions and discharging patients to home or care
Updated guidance on appropriate infection prevention and control (IPC) precautions for patients recovering or recovered from COVID-19 and remaining in hospital, or being discharged to their own home or residential care is now available.
Return to UK Self Isolation Rules update
If you are a health or social care worker you will now be required to self isolate on return from high-risk countriesfor 14 days.
An exemption was originally put in place, at the beginning of June, which meant registered health and social care professionals did not have to self-isolate when travelling to England from overseas. This was so that health and care workers travelling back from overseas could return to England to provide essential healthcare. However as travel routes reopen, the government has removed this exemption and from 31 July, all registered health and care professionals must lawfully self-isolate when returning to England from a high-risk country.
The data for all countries is kept under constant review and the exceptions list is subject to change at short notice so please ensure you check the list of countries with no self isolation requirement when travelling.
Covid-19: Management of staff and exposed patients and residents in health and social care settings.
This guidance updated on 30 July is to reflect the extension of the self-isolation period from 7 days to 10 days for staff who have COVID-19 symptoms or a positive test result from the community, 14 days isolation period for staff and patients who are admitted to hospital, and inclusion of re-testing guidance for staff.
EU Settlement Scheme – Care Provider Alliance Guidance for Care Providers
Most EU citizens need to apply to the EU Settlement Scheme (EUSS) to ensure they are able to continue to live, work and access funding and services in the UK after 30 June 2021. The Care Provider Alliance (CPA) is calling on all social care organisations to ensure their staff and people who use their services are aware of the EUSS and how to apply. The CPA has published guidance for adult social care providers on the EUSS This guidance includes a summary of the Scheme, links to useful resources and sources of support, plus tips on how to raise awareness with staff and service users. CPA has also issued this press release about the guidance
Wednesday 29 July
Coronavirus (COVID-19): providing unpaid care
This Gov.UK guidance is for people who are caring, unpaid, for friends or family during the coronavirus outbreak.. This may be because the family member or friend has a lifelong condition, illness, disability, serious injury, mental health condition or an addiction.
Coronavirus Testing - Updated guidance
There is now updated guidanceon coronavirus testing, including who is eligible for a test and how to get tested for people who have symptoms and want to get tested. There is now a single Gov.UK testing service available.
Step change in the use of technology during COVID-19 pandemic
A report on from the Institute of Public Care and Digital Social Care on The Impact of Technology in Adult Social Care Provider Services, has identified significant benefits for care providers arising from the use of technology in the rapid response to the COVID-19 pandemic. The report, (commissioned by NHSX), makes recommendations on how the recent experience and rapid deployment of digital technology can be consolidated and harnessed for future needs.
Infection Control Grant Update
The Gov.UK guidance has been updated on 27 July and sets out all the latest information on the Adult Social Care Infection Control Fund including information on the distribution of funds and reporting requirements.
Dysphagia Training - Discounted Rate
Dorset Healthcare's Dysphagia Distance Learning Course (Assistant Dysphagia Practitioner Level) is currently available at a discounted price of £25 per person (usually £80) whilst social distancing measures are in place. There are a limited number of places available.
The Dysphagia Training workbook is for
- Anyone working in a healthcare setting, caring for patients with dysphagia. It provides an understanding of the condition, risks, common causes, and safe management. It will examine why dysphagia is a patient safety issue and explain how to manage, and when to escalate, concerns about swallowing.
- It will provide you with a good, basic knowledge of dysphagia, and the tools to safely support patients. It can be completed at your own pace and convenience, and with full tutorial support.
- To qualify as an Assistant Dysphagia Practitioner, you will also need to participate in a short practical workshop at a later date.
- Workshops are under development and may be delivered in a remote/virtual classroom (dates and details to follow).
The workbook will be emailed to you as a Word document, and can be completed either by printing out and returning, or by completing online, returning as an attachment. There are links to additional resources online. The workbook takes 5-7 hours to complete and you can contact the Dysphagia Trainers by email or telephone for tutor support. Full details will be sent with your workbook.
Once we have received your workbook for marking it will be returned to you within two weeks. You will require an 80% mark or higher to pass the workbook element of the course. You can re-sit any sections that will help improve your mark if you wish.
Please contact Suzanne.Shaw5@nhs.net, Operational Manager, Dysphagia Training Team,Dorset Healthcare if you would like to receive a workbook or have any other queries.
Monday 27 July
Direct Payments: Recent updates to existing guidance
Guidance for people receiving direct payments was updated on 22 July.
Disabled people exempt from wearing face coverings under new government guidance
As the wearing of face coverings in enclosed spaces is now mandatory, the Government has set out a list of face covering exemptions
COVID-19: number of outbreaks in care homes – management information
You can see the weekly number and percentage of care homes reporting a suspected or confirmed outbreak of COVID-19 to PHE by local authorities, regions and PHE centres. This dataset is derived from reports to Public Health England of infectious disease outbreaks in care homes.
Wednesday 22 July
Getting Tested for Covid 19: Documents for Care Homes
The documents advising on both Randox and non Randox testing for care homes using the online application portal have been updated to reflect changes to clinical guidelines that people testing positive will need to be retested after 6 weeks.
The "guidance on Randox testing" document was also updated to include a note that Randox test kits should not be used for testing until further notice. Click on the link for further details on the latest Coronavirus Testing Information which was updated on 20 July.
Care Home Visits Recommence
Today the Government has published updated guidance on visiting care homesduring Covid19. This press release contains full details of the announcement from the Department of Health and Social Care.
Tuesday 21 July
Safe working in Care Homes and Home Care- updated guidance from Gov.UK
Gov.UK have updated their advice on the use of PPE in Care Home and Home Care settings on 20 July to incorporate the recommendation for the use of facemasks and coverings to prevent coronavirus transmission. Please ensure you and your colleagues refer to the latest guidance.
Returning to the workplace after Covid 19
- the Society of Occupational Medicine in conjunction with ACAS, MIND, BITC and CIPD have produced some useful Return to Work Toolkits for managing the return of employees to work after the lockdown comes to an end
- given that line managers are often the first contact on return to work there are also some simple steps to identify and support those in need of help on return to work
- the challenge for all employers and employees will be sustaining work-relevant mental health after Covid 19 and there is a specific toolkit on that issue
Coronavirus: Key Messages (updated telephone number)
This new brief, clear and easy to read document about Key Messages on Coronavirus has been compiled by Public Health Dorset and includes guidance about symptoms, repeat symptoms, re-testing and whole home testing.
Friday 17 July
Liberty Protection Safeguards Update
On 16 July 2020, the government announced that the implementation of the Liberty Protection Safeguards (LPS) will now be delayed until April 2022. Consultation on the Code of Practice is hoped to be undertaken and concluded at least six months before implementation. It is important to note the CQC’s comments about keeping a focus on the Deprivation of Liberty Safeguards (DoLS) in the intervening period. The written statement on implementation of the Liberty Protection Safeguards and guidance from a specialist lawyer on Mental Capacity Law and Policy are included for your information.
Reminder: normal parking restrictions have resumed
The period of parking concessions made for Key Workers has come to an end in both BCP and DC areas so everyone must now pay for parking as normal and adhere to all time limits and other instructions of the parking place at all times or they will incur the usual penalties.
Tuesday 14 July
PPE Portal - visors now available
Healthcare providers can now order visors as well as other personal protective equipment (PPE) through the portal to top up their existing supplies for COVID-19 in an emergency. Full details are here: PPE portal: how to order emergency personal protective equipment This guidance also clarifies the order limits that small social care providers can now place multiple times per week. Please note you can only log in and place an order on the portal if you’ve received an email invitation to register.
Monday 13 July
Joint Dorset response to Prime Minister’s criticism of care homes during the pandemic.
The huge effort of the care sector across Dorset during the pandemic has been praised as BCP Council and Dorset Council shares concern about the Prime Minister’s comments that ‘too many care homes didn’t really follow the procedure in the way that they could have."
Councillor Lesley Dedman, Portfolio Holder for Adult Social Care and Health, BCP Council said: “With more than 280 homes across the area caring for the most vulnerable of our residents during the pandemic it has been impressive to see how we have all worked together. Challenges have been addressed with the utmost professionalism throughout the care sector, and joint solutions have been found to the demands. Social care leaders and staff have continued to provide the high-quality care our residents deserve and have shown true and wholehearted commitment. They have all been working under unprecedented and constant pressure and continue to do so. I would like to express my sincere thanks and admiration to everyone working in the care sector.”
Councillor Laura Miller, Portfolio Holder for Adult Social Care and Health at Dorset Council, said: “Throughout COVID-19, our experience of Dorset’s care sector has been hugely positive. We have worked in partnership with care homes staffed by people who are absolutely committed and determined to keep their valued residents safe and well. We salute all our care workers, managers, and indeed all staff working to keep our care homes safe and happy places.”
Covid 19 Gov.UK: Recent updates to existing guidance
guidance for people receiving direct payments updated 10 July -now it is no longer necessary to keep temporary records of the shift patterns of your PA's for 21 days for Track & Trace purposes
reducing risk in adult social care updated 10 July includes a framework to assist employers to assess and reduce risk for their staff who may be at increased risk of coronavirus. Applies in England only and now in easy read and translated format
Delivering Safe Face to Face Adult Day Care
Please ensure you are familiar with the current national guidance from the Social Care Institute for Excellence on delivering safe face to face adult day services This guidance is currently being reviewed by BCP Council who will provide further updates when possible. The guidance also clarifies the current ordering limits for small social care providers.
Friday 10 July
Regular Covid 19 Testing Roll Out for Care Homes staff and residents has begun
Guidance for employers, learning providers and in-house trainers on face-to-face training and assessment during COVID-19
Skills for Care have updated their statement which includes useful guidance for all providers delivering face to face training and assessment during Covid 19. As mentioned on these pages previously please remember that Local Authorities do not currently encourage face to face training. Any training (with the exception of fire training) should be done virtually. Where this is not possible social distancing should be maintained and shared resources should be minimised.
Feedback Survey for MCA:
Coronavirus (COVID-19): support for Care Homes
Updated information on the support package to keep care homes safe during the coronavirus pandemic now includes a link to a list of local authorities that have published information online on how they’ve spent funding for adult social care during the pandemic.
COVID-19: number of outbreaks in care homes – management information
You can see the weekly number and percentage of care homes reporting a suspected or confirmed outbreak of COVID-19 to PHE by local authorities, regions and PHE centres.This dataset is derived from reports to Public Health England of infectious disease outbreaks in care homes.
COVID-19 Health and Care Survey
During the COVID-19 pandemic, people who work in health and care services and the voluntary and community sector across Dorset and the South West have offered new choices to patients and the public, eg, by making more use of online and telephone appointments. Dorset CCG would like to know what you think about these new ways of working to help us understand how we can best meet the future needs of the people living in Dorset and our region.
The CCG have worked with NHS England and Improvement in the South West to develop this survey and we would be grateful if you could please share your views by completing this 15 minute questionnaire: Covid 19 Survey South West which is open until 31 July 2020.
The information you provide will be used to develop an understanding of views across Dorset from health and care organisations and help commissioners at NHS England and NHS Improvement in the South West to understand what suits different people best in different parts of our region.
A report with the results of the survey will be published on the NHS England and NHS Improvement South West website and be available to participating health and care organisations.
Recent Updates on Gov.UK Covid 19 Guidance
Covid 19: Guidance for Care of the deceased: Updated advice to assist people required to manage bodies of deceased persons infected with coronavirus (COVID-19)
Covid 19: Guidance for households with possible coronavirus infection: Stay at home guidance for households with possible coronavirus (COVID-19) infection with a new addition of local lockdowns guidance for households with grandparents, parents and children living together where someone is at increased risk or has possible or confirmed coronavirus infection
Covid 19: Guidance on shielding and protecting people defined on medical grounds as extremely vulnerable. Here you will find useful guidance for shielding and protecting people defined on medical grounds as extremely vulnerable from COVID-19 with changes that apply from 8 July 2020
Thursday 9 July
BCP Council Area - Information for Vulnerable or Shielding Residents Without Means of Accessing a Supermarket
With the government’s recent announcement of shielding coming to an end there is some important information about how eligible residents can access or continue to access priority supermarket delivery slots.
access to priority supermarket delivery slots for vulnerable or shielding residents will continue to be available if they have already signed up for support. If they have not signed up, and would like to do so, the registrations for food supportwill close on 17 July 20 .
all government food parcels will stop on 31 July
If vulnerable and shielding residents still need support to access food, the BCP Together We Can helpline: 0300 123 7052 can provide advice and arrange volunteers to help with shopping.
Hampshire residents can contact The Coronavirus Hampshire Helpline – Hantshelp4vulnerable 0333 370 4000.(Calls charged at local rate.)
Guidance following Covid 19 related death of adult social care workers or volunteers
For your information please read the Gov.UK guidance setting out the actions for council and social care providers following the death of a person who worked in adult social care in England either as an employee or volunteer due to coronavirus. This information was updated on 7 July to include a new section on informing the coroner.
Tuesday 7 July
Day Service Providers update
Repeat Covid 19 testing for care home staff and residents
Repeat testingfor Covid 19 is now available through the portal for Care Home staff (weekly) and Care Home residents (monthly). Staff and residents in care homes for over 65s and those with dementia will receive regular coronavirus tests from next week as part of a new social care testing strategy. Further information on this strategy is available in the latest letter from the Department of Health and Social Care dated 3 July 2020.
Updated guidance for those shielding and vulnerable
Updated information and guidance on shielding and protecting people defined on medical grounds as extremely vulnerableis now available with changes that apply from 6 July 2020.
Guidance on Taxable Expenses and Benefits
There is updated guidance about taxable expenses and benefits when they are paid to employees because of coronavirus and how to report them to HMRC.
0% VAT on PPE extended
HM Treasury announced on 3 July that the VAT waiver on PPE purchased by care homes and home care providers to protect against Covid 19 will be extended until 31 October 2020.
Wednesday 1 July
NHS Test and Trace - Implications for Care Homes
In order to minimise the number of care home staff who are absent from work due to self isolation please remind your staff about the importance of social distancing during break times as well as in care giving and in areas where PPE is not routinely worn. Any close contacts of a person who has newly tested positive for Covid 19 will have to self isolate for 14 days at home and will therefore be unavailable to work.
Close contact is defined as:
having face-to-face contact with someone (less than 1 metre away)
contact within 1 metre for one minute or more without face to face contact.
spending more than 15 minutes within 2 metres of someone
travelling in a car or other small vehicle with someone (even on a short journey), or travelling close to them in a large vehicle or on a plane
Further information and guidance is is available here and FAQ's on re-testing for Covid 19 in care homes may also be useful.
Tuesday 30 June
Infection Control Grant – reminder and update
Care Homes: It is your responsibility to ensure that the information provided on completion of the Capacity Tracker is accurate and should be in line with the total number of beds you are registered for with CQC. Please double check this information is correct when you next complete the Capacity Tracker.
All providers: As per the grant Agreement you must account for all payments made using your allocation of the Infection Control Fund and keep accurate records accordingly. Dorset and BCP Councils are required to seek assurance that funds have been used in line with the conditions. You must be satisfied that spending of the fund is in line with the conditions of the grant and ensure you have sufficient records if required for audit purposes. Please note the Councils cannot approve spending on individual items.
Discharging people from hospital to home during Covid 19
Updated summary guidance is available to providers on safely discharging people from hospital into the community This guidance is relevant for situations where a person is discharged from hospital to home and will have registered care or personal care support, or move to supported living or an extra care housing setting (ECH).
Alert on Cardinal Type IIR Face Masks - Do Not Use!
All providers are advised that the use of Cardinal Type IIR Face Masks be stopped with immediate effect and all current supplies disposed of locally. This is as a result of complaints earlier this year which lead to ongoing monitoring and testing of the mask. The MHRA has found that these masks pose a risk to staff wearing them if the foam strip on the mask flakes and enters the airway or mouth, and they have also been made aware of complaints of the ties and/or stitching coming away from the mask. MHRA have therefore advised all providers to:
identify, stop using and immediately quarantine all lots relating to BWM028 of the Cardinal Type IIR masks
dispose of all stock locally
to help you identify them these are tie back type rather than ear loop and were sold in the early stages of the Covid-19 pandemic
Thursday 25 June
PHE (South West) New meeting details for weekly Q&A for Social Care
Until further notice, from this week, PHE SW are moving their daily webinar to A ONCE WEEKLY meeting each Friday at 3pm to answer your questions on how to prevent and manage COVID-19.
Please use this link PHE SW Webinar Link to register for the day(s) you would like to attend the webinar. The events are free.
Please do continue to call the Health Protection Team on 0300 303 8162 to discuss a potential new outbreak ( a single possible/confirmed case or cases 28 days or more since the last case), an escalation of an outbreak that you have already told us about or any other urgent enquiries. Please continue to refer to the current Gov.UK Covid 19 Social Care Guidance
Wednesday 24 June
PPE and Heat Stress
Due to COVID 19 many staff in social care and health care will be using PPE on a regular basis. During the current heatwave and into the summer we need to be aware of the particular challenges of wearing PPE and the risk of heat stress. Public Health England are advising employers to plan ahead to risk assess their workplaces and put in place appropriate heat control measures, also to advise staff to take regular breaks in cool places, remain hydrated and create a buddy system for colleagues to support each other during this period.
Tuesday 23 June
Coronavirus Visitors Protocol
The Care Provider Alliance have produced a useful briefing for Care Providers on Coronavirus Visitors Protocol including principles for considering how to enable visitors to care settings and rights and responsibilities.
Monday 22 June
Please see this video from us to say Thank You for caring.
Admission and Care of People in Care Homes during COVID 19.
The Gov.UK information and guidance on Coronavirus (COVID-19): admission and care of people in care homes has been updated throughout to include the care homes support package information and the latest advice on infection prevention and control and testing.
Learning Opportunity: Psychological First Aid Training Course
Staff and volunteers at the forefront of the national coronavirus response across England will be able to access a new Psychological First Aid (PFA) training course from today.
Guidance for those exempt from wearing face coverings
Please use the following link to download free resources for those who are exempt from wearing face coverings
Guidance for Care Homes supporting people with dementia
Social Care Institute for Excellence have developed Q&A Guidance for Care Homes supporting people with dementia during Covid 19
Mental Health and Wellbeing
Please review the latest Gov.UK advice and information on how to look after your mental health and wellbeing during the coronavirus outbreak.
Friday 19 June
Infection Control Grant – Important Reminders for Care Homes, Home Care and Supported Living Providers
All Care Homes in receipt of the Grant (Dorset Council and BCP Council)
Please remember to complete the return sent to you earlier this week to confirm that the Grant you have received has been spent or allocated.
The Department of Health and Social Care have provided additional guidance to confirm that we do not expect care home providers to have spent the cash they have received by the end of June, but that they should be able to provide information to LAs on what your plans are around the funding received.
All providers who have applied for the Grant must complete this return to confirm that you have fully spent (or allocated) the grant against the following measures:
isolation measures for residents
actions to restrict Staff movement
other Infection Control Measures
unspent money (must be returned)
Link to BCP Care Home proforma return here: BCP Care Home Proforma
Link to Dorset Care Home proforma return here: DC Care Home Proforma
The Care Providers Alliance (CPA) has issued adviceto its members regarding the Infection Control Fund which you may find helpful.
BCP Home Care and Supported Living Providers
If you wish to receive the Infection Control Grant you will need to complete the e-form and Grant Agreement (BCP providers can download this form after the e-form has been completed).
Please ensure that you have signed and returned the Grant Agreement in order for us to be able to include you in the Grant allocation by Monday 22 June at midday.
If you have any queries or need a copy of the Grant Agreement please contact firstname.lastname@example.org as soon as possible.
If you haven’t yet completed the e-form you can find a copy here: Infection Control Grant form (BCP Home Care/Supported Living only)
Dorset Council Home Care and Supported Living Providers
We have begun to issue the grant allocations, if you have not already done so please ensure that you have signed and returned the Grant Agreement in order for us release the funds to you.
If you have any queries please contact email@example.com mailbox as soon as possible.
Wednesday 17 June
Infection Control Fund for Domiciliary Care
BCP and Dorset Councils are currently working through the allocation process, if you have made an application you can expect to receive confirmation from the relevant council by Friday on the next steps and payment arrangements. Please direct any queries to your relevant Commissioning Team:
Monday 15 June
Changes to the Quality Assurance Process in BCP and Dorset Council
To support providers during Covid 19 and understand quality issues that may be arising, a new Quality Assurance Process (QAP) has been agreed between BCP and Dorset Councils and NHS Dorset CCG. All care and nursing homes will be contacted by telephone on a weekly/biweekly basis to support them to continue to deliver good quality services ensuring that we have an up-to-date picture of the issues providers are experiencing at an early stage.
Quality Officers from Dorset and BCP Councils will be contacting all Care Homes in their localities by phone in the next couple of weeks to make an appointment in advance of the QAP phone call to ensure a suitable person is available on the agreed date and time. They will also be contacting Home Care providers and Supported Living providers. The Quality Team in NHS Dorset CCG will be contacting all Nursing Homes.
The topics covered as part of the QAP are:
Infection Prevention Control
Health & Safety
Wellbeing – Staff and residents
Covid-19 details – current positive residents or those displaying symptoms or awaiting a swab
Actions discussed and agreed and timescales
Where issues are identified, verbal agreements for actions to be completed may be recorded on the QAP by the Quality Officer and followed up on the next scheduled phone call. A copy of the completed QAP template will be sent to the provider and agreed actions will be clearly recorded.
To date we have received very positive feedback from Care and Nursing Homes who have completed this process.
A similar approach is being developed for Domiciliary Care. We will launch this in the next few weeks, so please keep an eye out for further updates.
Use of PPE on public transport – Public Health guidance for social care
Public Health Dorset has made an update to their PPE Guidance document PPE Guidance for Staff Issue 5 V45 11.6.20 FINAL. The update relates to the Government guidance on wearing face coverings when using public transport. Please note that an exemption applies to some people who may not be able to wear a face covering. For example young children, people with breathing difficulties and people whose disabilities makes it difficult for them to wear a face covering.
Friday 12 June
PPE Portal - Check your email account
As advised last week Ebay is working with the NHS to create a new dedicated portal allowing frontline healthcare workers to order personal protective equipment (PPE): https://www.nhs-ppe.co.uk/
DHSC has invited all small residential care providers (care homes with 24 beds or fewer), small domiciliary care providers (99 clients or fewer), and GPs to register and order with the PPE portal, in order to help meet their PPE needs in the current climate. Through the portal you can order IIR masks, aprons and gloves (quantity restrictions apply). Orders will be delivered via Royal Mail Tracked within 3 days.
To register for the portal you should have received an email from Department of Health and Social Care which sets out how to register. The email address used will be the one registered with CQC. Please therefore ensure that if you are a provider of the types mentioned above that you regularly.
NHS Passwords Reset: Genuine Email
You may have recently received this email from the NHS.net mail team. The Information Security Team at Dorset CCG can confirm this email is genuine and you should follow the instructions to reset your password. Note that if you hover over the link in the middle of the page it does indeed point to https://portal.nhs.net rather than taking you to a fake site.
Visiting Care Homes during Covid 19
The Care Homes Group have developed a joint statement for BCP and Dorset Council for all providers with regard to visiting Care Homes during Covid 19 . The intention is that this will support providers in ensuring that visitors to the homes follow the relevant guidelines.
Government funding for small and medium charities and social enterprises in England
The Government has announced £200 million funding for small and medium sized charities and social enterprises in England. This is to help maintain and enhance services for vulnerable people affected by the current crisis and to support organisations experiencing income disruption and/or increased demand.
Coronavirus Job Retention Scheme: people receiving direct payments
This guidance helps people who buy care and support through a direct payment to know how and when they can use the CJRS to furlough employees during the coronavirus (COVID-19) outbreak. It includes examples of when direct payment holders may or may not choose to use the CJRS. Full details: Coronavirus Job Retention Scheme: people receiving direct payments
GOV.UK: Updated Guidance on the Management of Staff, Patients and Residents who have been exposed to COVID 19
The Government have published an update to guidance on the management of staff and patients or residents in health and social care settings according to exposures, symptoms and test results. Full guidance can be found here: Management of exposed healthcare workers, residents and patients
Tuesday 9 June
Test and Trace scam calls
As reported previously, on 28th May, the NHS Test and Trace service has now launched. The service traces close contacts of anyone who tests positive for coronavirus and, if necessary, notifies them that they must self-isolate.
Unfortunately there have already been occurrences of scam phone calls regarding the Test and Trace scheme. Please remind anyone you’re working with that the scheme is run by the NHS and it is free:
you will only be contacted an official contact tracer
you will not be asked to part with any money for a testing kit to be sent to you in the post
you will not be asked any details about your bank account, PIN code or passwords, or to download anything
Dorset Police have advised that if people think they have received a scam call please report it at www.actionfraud.police.ukwhich is the UK's national reporting centre for fraud and cybercrime. Alternatively please call Dorset Police on 101.
Tests and Testing Kits for COVID-19 – Summary (GOV.UK)
The Government have updated the summary of the different types of tests and testing kits available for COVID-19. The updated guidance can be found here: How tests and testing kits for coronavirus workAlso, on 7 June the Government published a statement on Testing in Care Homes. The full statement can be found here: COVID-19 tests offered to every care home for elderly or those with dementia Additional guidance in the form of FAQs for Whole Care Home Testing has been circulated by NHS Dorset CCG.
BCP Council PPE weekend cover
BCP Council is making a slight change to the way your request for emergency PPE is managed. Monday to Friday requests will remain as is: if you have an urgent requirement for PPE which cannot be met by other means you can contact: firstname.lastname@example.org. Please can we request that wherever possible requests for PPE are submitted during the working week.
At weekends, requests for emergency PPE supplies should only be for emergencies that could not be foreseen in the preceding week. In such emergencies please continue to contact email@example.com. Please note that rather than responding to your request by email, you will receive an automatic reply with a phone number to contact should you need to place an urgent order. Also note that at weekends the collection point for emergency supplies of PPE will be from Poole Civic Centre Office and not Bournemouth Town Hall.
Monday 8 June
Infection Control Grant
On Friday, all CQC registered Care Homes in the BCP & Dorset Council area should have received a grant agreement relating to the Infection Control Fund, which needs to be signed and returned by Wednesday 10th June 20. Signing and returning this agreement is required in order for the Council’s to pass on funding from the Infection Control Fund set out by the Government in May. We intend to pay the first instalment to you by the 12 June so it is imperative that you return the agreement on time. More information on the Infection Control Fund can be found here: Care Home Support Package (Gov.UK)
If you are a registered care home in the BCP area and have not yet received the agreement, or you have any questions about the grant please contact firstname.lastname@example.org at the earliest opportunity.
If you are a registered care home in the Dorset Council area and have not yet received the agreement, or you have any questions about the grant please contact mailto:email@example.com at the earliest opportunity.
Registered Home Care and Supported Living Providers
A proportion of the Fund will also be available to home care providers to help reduce the spread of coronavirus. We will shortly be sending all home care providers registered in the BCP & Dorset Council area information on how you can receive the grant. Please ensure that you look out for further information on this.
Thursday 4 June
Test and Trace: Guidance for social care employers about staff isolation
This letter from the Department of Health & Social Care outlines how the Test and Trace guidance about isolating after close contact’ with someone with symptoms of Covid-19 will apply to care settings.
New On Line Learning Opportunities
Infection control SCILS (Social Care Information & Learning Service) e-learning offer including COVID-19 section.
There is a new Infection Control e-learning opportunity which now includes a section on Covid-19. Please remember that all providers in the BCP area can access SCILS via the BCP licence.
Live Well Dorset Free Courses
Talk About Health & 5 Ways to Wellbeing
As part of Public Health Dorset's response to Coronavirus, LiveWell has developed online sessions - there are limited dates remaining, but please see this link to book spaces:
Learning Disability Resources – Getting NHS help during Coronavirus
The NHS message is We Are Still Here to Look After You. For people with learning disabilities there are easy read guides to getting NHS help when you need it during the coronavirus outbreak and accessing NHS services.
New PPE Portal
Ebay is working with the NHS to create a new dedicated portal allowing frontline healthcare workers to order personal protective equipment (PPE): https://www.nhs-ppe.co.uk/
To register for the portal you should have received an email from Department of Health and Social Care which sets out how to register. The email address used will be the one registered with CQC. Through the portal you can order IIR masks, aprons and gloves (quantity restrictions apply). Orders will be delivered via Royal Mail Tracked within 3 days.
You should continue to access PPE through any commercial routes. If you have problems accessing the site or registered please contact the PPE dedicated channel customer service team on 0800 876 6802. Find here further details on thePPE Portal .
Bereavement Support for Staff
A Bereavement and Trauma Helpline (0300 303 4434) is available 7 days a week 8am - 8pm to offer assistance for those who have experienced bereavement, been affected by witnessing traumatic deaths as part of their work or to discuss any other emotional or anxiety related issues as a result of the Coronavirus pandemic.
Specialist counsellors or support workers will answer your calls which will be treated in confidence. You do not need a referral. We have previously also shared the Bereavement Centre Self Help Guide and BC Support Poster on this page.
Gov.UK has, this week, also updated their guidance on support and information for the bereaved
Management of staff and patients in health and social care settings who have been exposed to Covid 19
Following the guidance on this issue from Gov.UK that was published below (28th May) further guidance on exposed staff and patients in health and social care settings which was updated on 2nd June is now available.
Tuesday 2 June
Connecting to the Internet: Support for Care Homes and Care Providers and a chance to give your feedback
NHSX and NHS Digital have worked with telecommunications companies to publish a number of offers to help care homes and care providers to access the internet
Additionally, if you are a care home manager, provider, or staff member who is responsible for the internet in your care home, NHSX would like to hear from you. They are conducting 45 minute sessions to test the website pages and understand your needs. This is anonymous and will help them to support care homes better. There will be a £50 thank you for your time. If you're interested please contact firstname.lastname@example.org to see if you are a suitable participant.
Mental Capacity Act Guidance on Covid 19 Testing
As more people are being tested for Covid-19, issues are arising around carrying out tests on people who are unable to give their consent because of a lack of capacity. Below are several information sources that we hope will offer some support:
Thursday 28 May
Financial support information for providers
We have published details of the support we are giving to providers during the pandemic.
NHS Test and Trace - How it works
Information on the new NHS Test and Trace process published by Gov.UK is here: NHS Test and Trace- How it WorksThis guidance is for the general public but also contains a link for essential workers. It includes what happens if you test positive for COVID 19 or if you have had close contact with someone who has tested positive.
Management of exposed healthcare workers and patients in health and social care settings
This Gov.UK link brings together guidance for when staff or residents have been exposed to COVID 19 and criteria for staff returning to work: Guidance for Staff and Residents exposed to COVID 19
Latest PPE Guidance from Public Health Dorset
Public Health Dorset (working with other South West Local Authorities, PHE and NHSEI) have updated the current PPE guidance. This version PPE Guidance for Staff Issue 5 V45 11.6.20 FINAL replaces previous Public Health Dorset guidance on PPE and includes reference to the updated Stay Alert guidance, including face coverings. It also has a specific section relating to the education sector.
Tuesday 26 May
Updated Guidance for Home Care Providers on COVID 19 from GOV UK
The Government has updated the guidance for those providing personal care to people living in their own home during the Coronavirus outbreak: Guidance for Home Care Providers (Gov.UK)
How to inform DHSC of the death of an employee
New guidance was published on 20 May to advise local authorities and social care providers on how to inform the Department of Health and Social Care about the death of an employee or volunteer in social care. Please see full guidance here: COVID 19 Informing DHSC of death of a social care worker
Resources for Learning Disability Providers
The NHS Learning Disability and Autism programme have set up a Future NHS Collaboration workspace to support the work of NHS England and Improvement Mental Health, Learning Disability and Autism Covid-19 Response Cell. This platform will be used to share guidance and information, and encourage mental health, learning disability and autism leads and providers to share advice and feedback on how best to look after patients and staff during these difficult times. The resources on this workspace are open to those working in mental health, learning disability and autism services and will include the voluntary and independent sector. If you currently have a FutureNHS account, you can access the workspace directly through FutureNHS HomepageThose without a FutureNHS account can either self-register to the platform if they have an nhs.net or nhs.uk email account, or directly request access by emailing our generic mailbox if they are from other organisations at: MHLDAcovid19manager@future.nhs.uk
Social Care Staff Mental Wellbeing during COVID 19
We hope you will all have seen our local Care Sector COVID-19 staff wellbeing offer developed by our Councils and Health partners (see entry below on 13 May). This offer consists of tools for you to use with staff as groups, or on a one to one basis as well as offers for free counselling and digital options.
The government have also developed an emotional, psychological and practical support package for all adult social care staff to include free access to several resources and services:
health and wellbeing apps (e.g. help with anxiety and stress; to assist with sleep)
guidance on supporting your wellbeing
a bereavement and trauma support line run by Hospice UK
dedicated social care staff support helpline run by Samaritans
Please make yourselves and/or your staff aware of this Wellbeing and Mental Health Support Package for Social Care Staff
Tuesday 19 May
Update on symptoms of COVID-19
New information is available on the symptoms of COVID-19. Please read the following Statement from the UK Chief Medical Officers on an update to coronavirus symptoms: 18 May 2020
Thursday 14 May
Media Interest : Enquiries to Care Providers surrounding Covid19 deaths and cases
Public Health England (PHE) South West works in partnership with local authorities, NHS and CCG colleagues to support you in managing outbreaks and sadly any deaths that occur in your setting from COVID-19.
The media are inevitably interested in the numbers of cases and deaths. In Dorset, we are maintaining our position of not commenting on individual cases and we won’t be quoting exact numbers of deaths or cases from individual settings or providers.
If you are approached by the media, we want you to know that you are not on your own and we are here to help you manage any communication issues.
You are under no obligation to speak to the media and can refer them through to Public Health Dorset, via this email address: email@example.com.
Please see this letter for more information on the support available to care providers on managing media enquiries.
Wednesday 13 May
Care Sector COVID-19 Staff Wellbeing Offer
COVID-19 is having a big impact on managers and staff to include stress, anxiety and worry. Understandably it is affecting the mental wellbeing of those at the front-line of social care and health. Sometimes it will feel overwhelming. These difficulties may be apparent right now or may become a problem later on. Our Councils and our Health partners have put together resources to help you and to support frontline staff. Our resources consist of tools you can use with your staff as groups, or one to one, free counselling services, and digital options.
There is also a short power-point presentation that can be used in group or individual discussions. Some of these resources are suitable for display in offices or staff rooms. All resources are suitable for staff to access on a computer.
In addition national support has also been released this week via the Gov.uk website to support the health and wellbeing of the adult social care workforce.
Update to easy read guidance for Hospital Discharge service requirements
Three new documents have been added to the guidance above including:
What you need to know about leaving hospital
When you leave hospital to go home
Leaving hospital to go to a care home.
See the full guidance.
Training resources for Care Providers launched by Dorset NHS CCG
The Dorset NHS CCG Quality Improvement Team has developed a websiteto share training resources and other clinical tools with care homes and home care providers.
Tuesday 12 May
Recall of PPE: Tiger Eye Protectors
The British Standards Instutute has carried out a test on behalf of The Health and Safety Executive (HSE) on Tiger Eye protective goggles and frames. This has concluded the product does not meet the current requirement for splash protection. As a result, this product should not be used in a Covid-19 setting, and is being removed from the supply chain. Please check your stocks and dispose of any Tiger Eye protectors you may have. If alternative kit can not be sourced, please get in touch with your relevant Council and contingency supplies may be provided if available.
Please see notification letter from the Department of Health and Social Care for more information.
Rapid reviews into the deaths of Individuals with a Learning Disability (COVID-19)
It has been identified that individuals with a learning disability are not presenting with the ‘typical’ COVID-19 symptoms of a temperature and/or persistent cough. Therefore, NHSEI has requested that rapid reviews are undertaken following the death of an individual with a learning disability where:
a) The cause of death is known to be COVID-19 or,
b) The cause of death is suspected to be COVID-19.
A series of questions within the rapid review form are being asked to find out key information to identify any learning or practice that will assist in improving local support, escalating concerns, or prevent further deaths.
See further information including contact details.
Consortia Approach to PPE
You will have received an email yesterday from Partners in Care explaining that it is proposed by a group of providers, including both Dorset Care Homes and Dorset Home Care Providers Association, that opportunities to develop a consortium for buying PPE be explored. It is hoped this may enable significant bulk purchasing, making supplies more readily available and potentially lower costs. Expressions of interest are being collected. Please contact Partners in Care if you did not receive this email and are interested in understanding more about this.
Please note expressions of interest need to be returned by 5pm Wednesday 13 May - firstname.lastname@example.org
Thursday 7 May
New app for Adult Social Care Workforce launched.
The Department of Health and Social Care has announced that a new Dedicated App for Social Care Workers (Department of Health & Social Care) has been launched in England today to support social care staff through the COVID 19 pandemic.
Care workers will get access to guidance, learning resources, discounts and support all in one place. The Care Workforce App will unite 1.5 million care workers across more than 18,000 care providers.
The App is now available to download from the Apple App Store and Google Play Store as well as being accessible online at Adult Social Care Workforce App
Food related offers for Social Care Workers
You will find a number of food related offers for Social Care workers(brought to you by NHSX and CQC)which may be useful to you over the coming weeks.
Wednesday 6 May
COVID-19 testing for key workers who are self-isolating
As per the email circulated this morning, changes have been made to how staff book a test if they have symptoms of COVID-19. The regional co-ordination centres for staff testing are no longer running.
Staff testing sites (including mobile testing sites) are part of a wider programme being managed by the Department for Health and Social Care. Nationally all tests are requested via the online portals.
We would encourage you to sign up for the national employer portal booking system so you can book tests direct for your staff. If you have registered via the portal already, you should receive confirmation shortly, but if you are yet to register, our Dorset regional representative has kindly offered to help speed up the sign up process for you. Please email email@example.com with the name of your organisation, the location of your organisation and two separate email addresses. You will then get login details sent direct to you and you can compile your lists of staff who qualify for a test. Please do not chase Rob on when this might be done he will be working his way through the requests as quickly as he can.
Who can be tested?
Please note the test is most effective on days 1-3 of symptoms
Where can I get tested?
A coronavirus testing centre has opened at the Creekmoor park and ride site in Poole.
We also have two temporary mobile units, these are currently moving between the following locations:
Blandford - Marsh and Ham car park, Dorchester – Fairfield car park, Bridport – West Bay car park and Weymouth – Mount Pleasant Park and Ride.
All sites are drive through facilities and won’t accept walk-ins. Tests are also by appointment only.
As with any other Covid-19 related queries, please contact your relevant Council Commissioning Team:
BCP Council - Provider.firstname.lastname@example.org
Dorset Council - email@example.com
Support for unpaid carers
Support services have identified that carers are struggling to know how to access practical support and these posters have been designed to help unpaid, family carers, or caring friends to self-identify as carers and to access support.
We know that many of these carers do not use the internet or social media, so are more socially isolated than ever during these challenging times. Therefore we would appreciate your support in signposting carers to the organisations identified on the posters, as these are specialists in supporting carers and will be able to help them.
NHS-funded nursing care rate announced for 2020 to 2021
The NHS-funded nursing care standard weekly rate per person for 2019 to 2020 will increase and be backdated to 1 April 2019. Please read the announcement here.
Tuesday 5 May
New Bounce Back Loans launched
The Government has announced details of how small businesses will be able to apply for quick and easy-to access loans of up to £50,000 – with the cash expected to land within days.
Councils are keen to understand any financial concerns or issues providers are experiencing, so please do keep in touch with your relevant commissioning authority via their mailbox address.
Monday 4 May
Covid-19 Testing - Additional Information on Employer Referral Portal
Please see additional information:
Recruitment Campaign to Support Residential and Home Care Providers
This week the (Bournemouth & Poole) Daily Echo will be launching a campaign to support local recruitment efforts in our area. Anyone interested in working in care will be signposted to the Department of Health and Social Care’s Every Day is Different webpage, which includes a job search facility. If you haven’t done so recently, we recommend that you update this page with any current job vacancies relevant to your organisation: https://www.everydayisdifferent.com/job-search.aspx.
More information can be found on the Government’s national ‘Care for Others, Make a Difference’ campaign launched last month.
Friday 1 May
Important Update: Changes to process for requesting Covid-19 Tests for Keyworkers
After today 1 May, the Local Coordination Centre nomination process for referring staff for COVID-19 testing will no longer be running. Please see letter from Debbie Fleming, Joint Chief Executive for Poole Hospital NHS Foundation Trust and The Royal Bournemouth and Christchurch Hospitals NHS Foundation Trust for more information.
Public Health Dorset Guidance - clarity on PPE recommendations
This is the latest PPE Guidance for Staff Issue 5 V45 11.6.20 FINAL from Public Health Dorset which gives clarity to the most recent government information on PPE.
Interim Care Home Guidance: COVID 19 and Diabetes
This Management of Diabetes in Care Homes during COVID 19guidance, prepared by a multidisciplinary diabetes stakeholder group, has been created to support clinical decision making in care homes. It highlights that residents with diabetes are at very high risk of COVID 19 infection.
Thursday 30 April
Looking after our mental health
Looking after our own and our staff’s mental health is important at this time. This link provides advice and resources for those on the frontline of social care.
These three Mental Wellbeing advice sheets have been put together by BCP Council as pointers, and resources, for managers to use with their staff:
Guidance for Social Landlords on Essential Moves
New guidance was published 27 April to confirm that Councils and housing associations should continue to support vulnerable people to move home.
Communicating with relatives by phone to confirm the death of a service user.
The University of Oxford have created a step by step guide to help in the event that you need to have a difficult conversation with a relatives of a service user about the death of their loved one.
Wednesday 29 April
Safely reusing medicines in care home settings
Guidance was published yesterday 28 April on how to safely reuse medicines in a care home or hospice during coronavirus. The guidance explains the standard operating procedure on how to run a safe and effective medicines reuse scheme in a care home or hospice during the coronavirus outbreak.
Covid-19 testing – a reminder for your staff
Further to the information circulated yesterday 28 April on how to book your staff for covid-19 testing through the Dorset Local Coordination Centre please remind your staff that if they are nominated for testing they will be contacted about an appointment by telephone and the call will be from a withheld or unknown number. We have had feedback that some nominees are not answering these calls. Please advise your staff to accept incoming phone calls from unknown numbers where they have been nominated for a test.
Supporting people in the last weeks of life
The CCG has released information on supporting people in the last weeks of life during Covid-19.
Tuesday 28 April
New Life Assurance for Families of Frontline Workers in England
The Government announced on 27 April that families of frontline workers will benefit from a new life assurance scheme during the coronavirus pandemic.
Monday 27 April
Ensuring PPE is of the specified standard
It is important that colleagues providing care and support, in all types of community care settings, wear the specified standard of manufactured PPE, as directed by Public Health England. Handmade masks are not suitable and must not be used in direct care delivery.
Councils are able to support providers with contingency supplies of PPE, including masks, aprons and gloves – please refer to your relevant councils protocol if you have any concerns over your current PPE supplies.
Enabling Safe Certification of Deaths in the Community
A document that sets out how to ensure that proper processes and procedures are in place to provide a smooth and efficient pathway from death to burial or cremation, minimising delays, whilst ensuring the relevant levels of investigation into the death, will be circulated to providers by email on 28th April.
SCIE Safeguarding webinars
Safeguarding is everyone’s business and it is now more important than ever that those entering or returning to practice as well as those already in frontline roles understand the basics. SCIE have developed a series of webinars for a variety of services. To register a place please see more information here
Priority Training for New Care Staff
Starting 11 May BCP Council is offering a rolling programme of seven free interactive online 'priority training' sessions via zoom for all providers. Bookings are via Eventbrite (4 places per event) with multiple dates available. Please see this advert for more information.
Support for the Bereaved
This leaflet shares important information to help bereaved families, friends or next of kin make important decisions during this national emergency. It explains the next steps, answers some of your questions, and guides you to the extra help and support that is available.
Supporting adults with learning disability and autistic adults
Further COVID guidance for care staff who are supporting adults with learning disability and autistic adults during the coronavirus outbreak was published on 24 April.
Grab and Go Form and Guidance has also been published to complement the existing hospital passport for people with a learning disability.
Friday 24 April
PPE Guidance Updated
Public Health Dorset has revised this guidance PPE Guidance for Staff Issue 5 V45 11.6.20 FINAL in line with recently published guidance on How to work safely in Care Homes. The guidance document contains quick reference tables for when and what PPE is now recommended in a range of community settings.
Thursday 23 April
Public Health England Resources and Support
PHE have also collated a document listing Websites, presentations and videos to further support you.
Practical tips for eating & drinking well in later life and Coronavirus
Bournemouth University (in collaboration with Wessex AHSN and the Malnutrition Task Force) have put together a sheet with practical tips for eating and drinking in later life in light of the Coronavirus pandemic
Verification of Death Training for Registered Nurses (VOLE)
In the ongoing climate with COVID 19 it has become necessary for Registered Nurses across Primary and Community Care to be trained and competent in the process of Verification of Death. The Quality Improvement Team at Dorset Clinical Commissioning Group has therefore put together training options which can be accessed now to support you with this:
This training guidance is specifically for Nursing Homes but if Care Homes are interested and have trained staff the team will also support them. Please contact QIT@dorsetccg.nhs.uk.
Wednesday 22 April
Ethical Framework for Adult Social Care
This link will take you to a one page Ethical Framework for Adult Social Care - Summarywhich is in place to ensure that the response to coronavirus takes account of ethical values and principles when delivering social care for adults at this time. The full guidance can be found using the link at the bottom of the one page summary.
Tuesday 21 April
We have received concerning reports from care providers who have informed us that journalists have contacted care homes claiming to be from the council to enquire about the number of deaths in the homes related to COVID-19.
If you receive a call from someone requesting this information and you wish to verify that the person is calling from either BCP Council or Dorset Council we would advise you to ask the officer to email you to confirm their identity (they will be emailing from a local authority email address).
Please remember , you are under no obligation to speak to the media and can refer them through to Public Health Dorset (email firstname.lastname@example.org) or BCP Council (email mailto:email@example.com).Public
Public Health will work with you or your communications lead (if you have one) to draft any messages that are needed.
Communications Support for Care Homes
In the Public Health England resource pack that was circulated to you on 9th April there were several letter templates to support communications with residents, families, GP's and staff which you may find useful:
Monday 20 April
Managing COVID-19 cases in care setting
Public Health England (PHE) South West works in partnership with local authorities, NHS and CCG colleagues to support you in managing outbreaks, and sadly any deaths, that occur in your setting from COVID-19. PHE have developed a series of short webinars you can share with your staff on some key public health actions. These are useful guides and might help answer some of the questions your staff have raised.
Dorset-wide, home first Hospital discharge to assess (D2A) service
In response to the COVID-19 Hospital Discharge Service Requirement the Dorset Integrated Care System (Our Dorset) has introduced a new ‘Discharge to Assess’ (D2A) model across all Dorset hospitals. This came into effect on Friday 17 April.
This document provides full information about the service and there is the new discharge form that will be shared with providers for each new case.
Learning Disability Resources
Public Health England have published an update on the Learning Disability Health Intelligence Network for Coronavirus. We have attached a copy here for your information. The latest BCP Learning Disability Partnership Board Newsletter has just been published. This edition includes information on coronavirus (easy read, for carers and for providers), an update from the People First Forum, some ideas for things to do and a recycling challenge. You can find the newsletter by visiting www.bcpcouncil.gov.uk/LDPB
We have also attached two easy read PDFs that could be useful if clients need to be admitted to hospital:
Learning Disability and Mental Health Operational Services During Covid-19 – A Summary
Information has been collated on services available for across Learning Disability and Mental Health during the Coronavirus outbreak.
Technology to support people to connect with their loved ones during COVID-19
The Government issued a press release on 9 April setting out how they are working to support thousands of isolated residents and patients to connect with family and friends via video devices.
Friday 17 April
Supporting our mental health
BCP Council has developed two documents to support mental health self-care and supporting each other at this very difficult time:
These coincide with the launch of Every Mind Matters video with the Duke and Duchess of Cambridge.
Public Health PPE Guidance - what PPE to wear and when
Public Health Dorset has updated their useful reference guide: PPE Guidance for Staff Issue 5 V45 11.6.20 FINAL
Guidance for people with Learning Disability and Autism
There is guidance for people with significant health conditions e.g. Learning Disability or Autism on exercising two or more times each day (item 15)
Thursday 16 April
Adult Social Care Plan
New guidance has been published on how the government will support the adult social care sector during the coronavirus outbreak.
Mental Capacity Act Guidance
The Department of Health and Social Care has provided the following updated information regarding MCA, DoLs and COVID 19 for use in Hospitals, Care Homes and Supervisory settings: Mental Capacity Act Guidance for Hospitals, Care Homes and Supervisory.
Tuesday 14 April 20
Protocol and additional guidance from Dorset NHS CCG regarding access to PPE supplies
NHS Dorset CCG has produced guidance notes for additional clarity on the routes by which providers can access PPE.
Please note that Councils are able to support providers with contingency PPE supplies where stocks are running low. Please refer to your relevant council's protocol:
BCP PPE Protocol for Providers 28 April 20
DC PPE Protocol for Providers 28 April 2020
NHS Dorset CCG receives offers from businesses to provide PPE and this file details the offers received to date.
Please note that this does not represent a list of CCG recommended providers or products and that NHS Dorset CCG has undertaken no steps to either verify the standard of products offered or the viability of the organisation. It is therefore recommended that you undertake the due diligence checks required under your own governance arrangements.
If you are aware of any suppliers who may wish to offer their products; please ask them to register by completing this form
Updated PPE Guidance
Public Health England updated their guidance on 11th June : PPE Guidance for Staff Issue 5 V45 11.6.20 FINAL
Webinar on Admission and Care of Patients in Care Homes
Webinar slides on the admission and care of patients in Care Homes are available here : COVID-19 Admission & Care of People in Care Homes Guidance Webinar Slides - April 2020 and associated information on Dementia Care and COVID 19.
End of life care for COVID-19 patients
Dorset NHS CCG has produced COVID 19 Support in the last weeks of life guidance for Care Homes.
COVID-19 diabetes nurse support
The Diabetes Specialist Nurses have set up a 7 day a week advice phone line which will be staffed during the COVID-19 crisis. Diabetes advice during COVID-19 for Patients and Staff.
Thursday 9 April
Public Health England Revised Guidance: COVID-19 personal protective equipment (PPE)
PPE Guidance for Staff Issue 5 V45 11.6.20 FINAL clarifies when PPE is required and when it is not for when staff come into contact with COVID-19 symptomatic people, and for protecting people who meet the criteria for shielding. It also provides guidance about the specific situations when clients need to wear a mask.
Please note the contingency supply of PPE held by our Councils are subject to some restrictions over the holiday period. There may be a wait of up to 24 hours.
Public Health Resource Pack - Prevention and Control of Covid-19 in Social Care Settings
You should have received an email from us with links to various resources, including a series of presentations and videos. We will also be uploading all of the resources to this site. Please contact your relevant Council if you did not receive this email.
NHS Dorset Communications to Care Homes Newsletter
Please refer to the latest newsletter which includes training support for nurses within nursing homes:
NICE guidance for community based providers
The National Institute of Health & Care Excellence (NICE) has recently issued guidance on:
Digital Social Care Technology Helpline
Digital Social Care has set up a new helpline to support the adult social care sector with harnessing technology during the COVID-19 outbreak.
This includes MS teams and video conferencing
Carers Support Dorset – News Page
Carers Support Dorset has a raft of information and guidance to support Carers during the Coronavirus outbreak. Please share this link to the Carers Support Dorset News
Friday 3 April
Temporary arrangements for free DBS and Barred List checks in response to COVID-19