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Coronavirus (COVID-19): updates and advice

Advice, guidance and planning measures

CQC requirements regarding assessments during the  coronavirus outbreak

The CQC has provided the following clarification: 

Adult Social Care providers are not required to undertake ‘in person’ assessments of people prior to admission. CQC do require providers to undertake assessments to meet the requirements of the various regulations of the Health and Social Care Act 2008, this can be done using assessments done by trusted assessors, telephone assessments etc.

As long as what ever method is used to assess whether the service can safely support the person and includes all the usual information that their ‘in person’ assessment would include, the CQC will be satisfied.

Guidance on Trusted Assessors has been made available by the CQC.

CQC has suspended inspections during this outbreak.

Planning and responding to the coronavirus outbreak

As 3 partners, we are working closely with health colleagues to support the response to the coronavirus outbreak. We are following our existing pandemic flu plans, as well as government guidance:

Ongoing work includes efforts to secure PPE and to adjust financial processes to assist providers with financial pressures.

Both Council's commissioning teams are contacting providers regularly by phone to offer support and to check on capacity. We are sharing this information with partners. 

If you have any specific concerns or queries not covered on this page, contact the relevant commissioning team.

Definition of a keyworker and accessing education

Please refer to the government guidance for schools, colleges and local authorities on maintaining educational provision.

Schools are managing their own arrangements to open to children of keyworkers, so parents will be contacted directly by their child’s schools to advise how their school can be accessed.

View information about schools in the Dorset Council area.

View information about schools in the Bournemouth, Christchurch and Poole Council area.

Alternatively you can call the Department of Education helpline on 0800 046 8687.

How we're working with the health system

You will have received a joint letter about coronavirus (COVID-19) Preparedness and Contingency Planning from Dorset Council and Bournemouth Christchurch and Poole Council. This information will inform our planning and we will share our responses with Health Partners – please return the requested information as soon as possible.

We are working closely with colleagues across health to support the coronavirus response as much as possible. This includes a specific Social Care Group, which includes key representation from the Adult Social Care Provider Market. Partners in Care are also involved in the group so as much support and guidance can be offered to providers as possible during this time.

Coordinating joint agency working i.e providers picking up visits in their areas which are outstanding

If and when this is required, we will clearly communicate how this will be co-ordinated. In the mean time, if you have if you have visits that need covering urgently i.e. within the next 5 days, please contact the relevant organisation.

Coronavirus strategy planning, response and how to get in touch with us

These webpages have been designed as a single reference, support and guidance point for providers of Dorset Council, Bournemouth Christchurch and Poole and Dorset NHS Care Commissioning Group (CCG) for Adult Social Care. Providers should contact your local commissioning team for specific planning concerns.

Both Council's Commissioning Teams are contacting providers within their areas regularly by phone to offer support and to check on capacity. We are sharing this information with partners.

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