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Coronavirus (COVID-19): updates and advice

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I want to help - coronavirus information

We know that many people in our communities want to help and we want to harness that goodwill - we are going to need it.

I want to help - who do I contact?

Register your interest with Volunteer Centre Dorset

If you are a voluntary sector organisation that wants to get involved in providing support or needs help with maintaining your volunteer base please register with the Volunteer Centre Dorset.

Register your community group

Register your community group with Volunteer Centre Dorset

Volunteering - things to think about

Before considering volunteering, ask yourself if you are well enough to volunteer and think about the following:

  • try and work as a pair, this will alleviate some concerns about safeguarding and offer protection for yourself and the person you're helping
  • always tell someone where you're going and when you anticipate returning
  • carry a mobile phone with you
  • try to volunteer in daylight hours only
  • carry a torch with you if you can’t avoid volunteering in the dark
  • stay at least 2 metres (about 3 steps) away at all times - this reduces the risk of potential infection to yourself and the person you're helping
  • avoid entering the home of the person you're helping
  • don't take credit cards from individuals, and keep any receipts for items purchased on behalf of others
  • photograph all receipts and purchases for your records
  • don't assume that someone needs help or call at a house unexpectedly - anxieties are high at the moment and people need to follow guidance with regards to opening their front doors, especially if they are self-isolating
  • consider dropping a note through the door as a first offer of help (but wash your hands before doing so)
  • don't get disheartened if a volunteering role is not found for you immediately - the response to this crisis is growing daily and the volunteering response will grow with it
  • only assist with activities which have been risk assessed - if you're asked to carry out a different activity, contact your volunteer coordinator / voluntary group for guidance
  • always put yourself in the shoes of the person you're helping, ask how you would like to be treated if the situation was reversed
  • for your peace of mind and that of people you support, a DBS check may be required for some activity – check with the Volunteer Centre.

Remember volunteering is a choice, freely made. Should your circumstances change, and you are no longer able to volunteer (either short term or long term), the voluntary organisation/group will support your decision.

At this time it is more important than ever to help protect the elderly and vulnerable from fraudsters and scammers seeking to exploit fears around the current pandemic.

Friends Against Scams

At this time it is more important than ever to help protect the elderly and vulnerable from fraudsters and scammers seeking to exploit fears around the current pandemic.

Friends Against Scams is a National Trading Standards Scams Team initiative, which aims to protect and prevent people from becoming victims of scams by empowering people to take a stand against scams.

Anybody can join Friends Against Scams and make a difference in their own way by raising awareness throughout your community.

Find out more at the Friends Against Scams website.

More ways to give help

For more information about Dorset’s Community Response to coronavirus email communityresponse@dorsetcouncil.gov.uk.

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