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Care homes, vulnerable and older people

Advice is available for care homes and all community and social care settings.

Guidance for social, community and residential care employers in providing advice to their staff

The government has issued new guidance for social or community care and residential settings regarding coronavirus (COVID-19).

This information is relevant to the following services:

  • long-term conditions services
  • rehabilitation services
  • community healthcare services
  • community-based services for people with mental health needs
  • community-based services for people with a learning disability
  • community social care (domiciliary care services including those provided for children
  • community-based services for people who misuse substances
  • community social workers
  • residential children’s homes, including secure children’s homes
  • care home services with nursing
  • care home services without nursing
  • support to people in their own homes

This guidance will assist social, community and residential care employers in providing advice to their staff on:

  • the coronavirus, COVID-19
  • how to help prevent spread of all respiratory infections including COVID-19
  • what to do if someone suspected or confirmed to have COVID-19 has been in a health or social care setting
  • what advice to give to individuals who have travelled to specific areas, as outlined by the Chief Medical Officer (the full list is available here)
  • risk assessments for undertaking domiciliary visits or providing care in residential settings
  • actions to take if staff come into contact with someone who is self-isolating or is a possible or confirmed case of COVID-19

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