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Coronavirus (COVID-19): updates and advice, including help if you are struggling financially

Dorset SEN and Disability Information, Advice and Support Service (SENDIASS) privacy notice

We strive to improve our service. We need to know what you think. We welcome:

  • compliments
  • comments
  • complaints
  • constructive criticism

We know all this helps us identify what we do well and where we need to improve.

Our aim is to provide accessible tools through which you as service users can communicate your views about our service.

If you have a complaint about a Dorset SENDIASS officer or the service you've received we would like to resolve the issue at the earliest opportunity. If you have a complaint we suggest you follow these 3 steps:

Step 1

We hope that most things you're concerned about can be resolved quite easily by discussing them with your SENDIASS officer as soon as you can.

Step 2

If the matter has not been resolved, or you're not satisfied with the response from your SENDIASS officer you can raise the matter with the service manager by email:

Step 3

If you still don't feel the matter is resolved you should contact the Dorset Council complaints team.

Complaints, constructive criticism, comments and compliments are ways in which the quality of any service is maintained and developed.

Your feedback

This form is to report content that is wrong, or any issues or feedback you have about the web page.

Contact us if you want to get in touch about a council service instead.

All fields are required.

Leave your email address so that we can provide a response.

This helps us direct your feedback to the appropriate council.

General data protection regulation (GDPR)

We will only use the personal information supplied by you in accordance with GDPR. By giving us this information you are consenting to such use as set out in our privacy notice.