Customer satisfaction survey reports
We are committed to listening to the experiences of the children, young people and families who use our services. As part of this, we aim to send a text message to ask you about the service you have just received, or are receiving. These reports provide a summary of the responses.
We use this information to monitor the effectiveness of our services and to make improvements.
2020 to 2021
View the 2020/21 customer satisfaction survey results by quarter:2019 to 2020
View the 2019/20 customer satisfaction survey results by quarter:Q1 April to June 2019
Q2 July to September 2019
Q3 October to December 2019
Contact us if you need this information in an accessible format.