Customer satisfaction survey reports

We are committed to listening to the experiences of the children, young people and families who use our services. As part of this, we aim to send a text message to ask you about the service you have just received, or are receiving. These reports provide a summary of the responses.

We use this information to monitor the effectiveness of our services and to make improvements.

2020 to 2021

View the 2020/21 customer satisfaction survey results by quarter: