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Coronavirus (COVID-19): updates and advice.

Why should I complain?


You have the right to complain about anything that makes you angry, frustrated or upset. 


  • helps sort out problems faster
  • allows professionals to learn
  • makes things better for everyone

How to complain

When you want to complain about something, think about:

  • what made you want to complain
  • how it made you feel
  • telling us how we can make things right
  • what you would like to happen
  • giving us your contact details

Email your complaint to:

Find out more in our short video:

Find out what to do if you want to complain about something.
Find out what to do if you want to complain about something.

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