Skip to content

We use cookies to make the site simpler. By continuing to use this site and closing this message you agree to our use of cookies.Find out more about cookies

Close alert

Coronavirus (COVID-19): updates and advice

Going into hospital

If you're going into hospital there are some things you may need to think about to prepare for your stay and your return home.

If you currently receive care and support services from your council, please contact us to let us know so we can suspend your services until you return home.

If you later find out your hospital stay has been postponed after telling us about it, please contact us.

Welfare benefits while in hospital

If you are going to be in hospital for more than 28 days, some benefits will be suspended until you return home. The contact numbers to let someone know are:

  • Attendance Allowance - 0345 605 6055
  • Disability Living Allowance - 0345 605 6055
  • Personal Independence Payment - 0345 850 3322
  • Carer's Allowance - inform online - or 0345 608 4321

Pet care

The Cinnamon Trust may be able to help if you have pets who are going to be left at home while you are in hospital. They can arrange to foster or walk pets while you are away.

Home security

To make sure your home is secure while you are in hospital, you should:

  • ask somebody to check on your house from time to time to make sure it is secure - they can also remove any post and make sure it is not visible from outside
  • cancel your newspaper or milk deliveries
  • check your home insurance to see whether the terms change if the house is unoccupied for a certain period of time


Alzheimer's Society has information on hospital stays if you or the person you care for has dementia.

Your feedback

This form is to report content that is wrong, or any issues or feedback you have about the web page.

Contact us if you want to get in touch about a council service instead.

All fields are required.

Leave your email address so that we can provide a response.

This helps us direct your feedback to the appropriate council.

General data protection regulation (GDPR)

We will only use the personal information supplied by you in accordance with GDPR. By giving us this information you are consenting to such use as set out in our privacy notice.