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Coronavirus (COVID-19): updates and advice

East Dorset Zone - apply for a taxi or private hire vehicle licence

Government advice about taxis and private hire vehicles during the coronavirus

You should wear a face covering when using taxis or private hire vehicles. A taxi driver may be entitled to refuse to accept you if you are not wearing a face covering.

Keep a 2 metre distance from others during your journey, for example at taxi ranks. If you need to be near other people you should:

  • avoid physical contact
  • try to face away from other people
  • keep the time you spend near other people as short as possible

Follow the advice of the driver. For example, you may be asked to sit in the back left-hand seat if travelling alone. You may want to check with your taxi or private hire operator before travelling if they have put any additional measures in place.

You should use contactless payment if possible, or find out if you can pay online in advance. Be aware of the surfaces you touch. Be careful not to touch your face. Cover your mouth and nose with a tissue or the inside of your elbow when coughing or sneezing.

When finishing your journey wash your hands for at least 20 seconds or sanitise your hands as soon as possible.

Government advice about public travel during coronavirus

The government has published transport guidance for operators and passengers in England.

Read the government's full travel guidance during coronavirus.

The guide for operators will help organisations, agencies and others (such as self-employed transport providers) understand how to provide safer workplaces and services for themselves, their workers and passengers across all modes of private and public transport. Each transport provider will need to translate the principles and examples in this guidance into specific actions.

Read the letter and Q&A for the taxi/PHV sector, containing links to the guidance and answers to common questions.

Vehicle licences are usually granted for 1 year, driver licences for 3 years and operator licences for 5 years.

Licensed operators can only operate vehicles and drivers that are licensed in the same zone, for example an East Dorset Zone operator may only operate vehicles/drivers who are also registered in the East Dorset Zone.

Before you start

You should read the Licence Policies and Conditions for details of fees and the application process.

As part of the process you will need to complete:

Apply for a licence

Complete the relevant application form and return it to us along with the supporting documents. 

Renew a licence

You can renew a licence online. If you haven't renewed online with us before, you will need to contact us so that we can send you a code and details on how to activate your account.

Taxi fares

The council sets the maximum fares that taxis are able to charge. View the taxi fares chart.

If you make a booking with a private hire company you should agree the fare before the booking is confirmed as the council does not set these fares.

Wheelchair accessible vehicles

View the contact details of companies with wheelchair accessible vehicles. These vehicles have been formally designated as wheelchair accessible vehicles under the Equality Act 2010.

Taxi companies with wheelchair accessible vehicles
Vehicle typePlate numberVehicle RegistrationOperator contact details
Peugeot Boxer PH022 WA11MHM

M & R Goodman

01258 840947

Peugeot Boxer PH058 WA11MHK

M & R Goodman

01258 840947

Peugeot Boxer PH098 WA11MHF

M & R Goodman

01258 840947

Peugeot Boxer PH121 WA11MHJ

M & R Goodman

01258 840947

Peugeot Boxer PH103 WA11MHN

M & R Goodman

01258 840947

Peugeot Boxer PH078 WA11MHL

M & R Goodman

01258 840947

Renault Master PH010 PL08YCN

M & R Goodman

01258 840947

Peugeot Boxer PH046 WA66DLV

M & R Goodman

01258 840947

Peugeot Expert HC039 SF12NTO

Colehill & Wimborne Radio Cabs

01202 888810

Peugeot Partner HC052 SF15EFG

Colehill & Wimborne Radio Cabs

01202 888810

Peugeot Expert PH011 SC08KHV Turnaround 01202 813672

Register of licensed drivers, vehicles and operators

View the register of licensed drivers, vehicles and operators.

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